Reinvent the customer relationship
With an increasing portion of the customer relationship now happening online, banking and insurance customers expect seamless, personalized experiences across all channels and devices.
Whether it’s creating customer-centric mobile applications, equipping your branches with high-speed Wi-Fi connectivity, or delivering a true omni-channel experience via our Flexible Contact Center solutions, we can help you provide a state-of-the-art customer experience in the digital, mobile-first age.
Modernize your legacy IT environment
Orange offers secure, global, enriched connectivity to handle your complex financial ecosystem. We can connect all your sites and branches, so your globally distributed teams can access your applications and share information without regard to organizational, geographic or system boundaries.
When it comes to managing your enterprise infrastructure, network hybridization is a must for leveraging the growth of the Internet and public-cloud traffic in a cost-effective and agile manner. With Orange Flexible SD-WAN, you can easily adjust to the required level of bandwidth, configure virtual network functions and manage third-party infrastructure through APIs, so you can deliver the agility and responsiveness required by each of your business units. Transforming your network for the cloud-native age will allow you to drive business innovation. We have a full range of services and technologies to help you make the most out of your cloud transformation.
Additionally, our Multisourcing Service Integration service helps you regain control over your suppliers, costs and IT estate, while ensuring that all services work in harmony with the required governance level.
Manage cyber risk and maintain regulatory compliance
Orange enables you to protect sensitive information, manage risks and maintain regulatory compliance while ensuring secure access to your employees' and customers’ data.
Orange Cyberdefense is at the forefront of cyberdefense with eighteen Security Operations Centers (SOCs) around the world monitoring and responding to events 24/7, and 11 specialized CyberSOCs bringing together the best expertise in threat analysis. As part of our real-time Security Event Intelligence, service our security experts can detect and analyze events through data analytics, identify counter measures and trigger corrective actions, providing high-quality security monitoring and alerts.
With the arrival of the EU General Data Protection Regulation (GDPR), financial institutions faced the urged to overhaul the way they handle, protect and store customer data. Through the Orange GDPR readiness assessment and business consulting on MiFID and PSD2, we can help you ensure compliance with GDPR and other regulations inside your organization.
Be at the forefront of financial innovation
Orange can help you improve collaborative processes to optimize your financial operations and speed up innovation. Orange enterprise collaboration solutions help to connect all your people, information and systems in a single collaboration hub. Additionally, our digital workplace solutions can boost your teams’ collective knowledge and performance by facilitating teamwork, regardless of where they operate.
Supporting new ideas and fostering an innovation mindset are crucial in offering your customers the innovative financial services they expect. Our business and innovation consultants can help you navigate emerging technologies (cloud-native platforms, IoT, robotics process automation, data intelligence, etc.) so you can transform your business model and deliver more value to your customers.
BNP Paribas deploys SD-WAN technology to more than 1,800 branches in France
"The Orange Business Services teams have shown an impressive ability to understand our business needs, beyond their area of IT expertise, and to think several steps ahead, to support our digital transformation from end-to-end."
Bernard Gavgani, Chief Information Officer for the BNP Paribas Group