My Service Space

My Service Space, your customer portal to manage your solutions online

My Service Space is your online service portal that covers many of Orange Business products and services. It is designed for multinational companies and is included in your overall service charge. It offers a secure access to tools and benefits to help manage your Orange Business solutions, reduce costs, and optimize your business.

A multi-featured service portal

  • Manage your solutions
  • Order autonomously
  • Control your budget
  • Report and track incidents
  • Manage rights to the customer portal
My Service Space pricing charge fees

Manage your solutions

  • Analyze performance and usage reports for your network, voice and video offers
  • View inventories of your solutions, with detailed information about their components, statuses, any current incidents and more
  • Process change requests and benefit from additional management functions depending on your solutions

Order autonomously

  • Manage quotes and orders online: post, view, download and approve
  • Gain complete visibility and control over process from request to delivery
  • Customize the service to your organization's needs with multiple roles, approval levels, templates, reporting, and notifications

Control your budget

  • View and download invoices and credit notes
  • Generate a customized report and review your billing data
  • Receive notifications when reports are available and enjoy the benefits of e-invoicing
Manage track report incidents online

Report and track incidents

  • Create and track trouble tickets for service issues
  • Manage the entire lifecycle of incidents
  • Track resolutions easily with dashboard and email notifications

Manage rights to the customer portal

  • View the list of users and their respective rights
  • Create user accounts and specify permission scope
  • Delegate the administrator role

Find out more about My Service Space

Enjoy greater autonomy in your day-to-day tasks with a wide range of services and features that enable you to manage your solutions from anywhere, anytime.