Digital transformation of your business means better collaboration

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Orange is your trusted partner in one of the most exciting, unique, diverse and geographically wide regions of the business world. We support your digital transformation by creating a pathway for the resources and expertise of the entire Orange Group to be deployed and accessible by customers and regional economies.

 

Orange Business Services sponsors the Dubai Smart Accelerator Program

 
 

Orange Business Services is a sponsor of the Startupbootcamp Smart City program in Dubai that helps startups who are looking to develop innovative solutions that promote Smart Cities through embracing cutting-edge technology and innovation.

Startupbootcamp Smart City Dubai is the leading program supporting innovative companies in the IoT & Connectivity, Urban Automation & Mobility, Artificial Intelligence, Blockchain, Open City Data, Sustainable Cities & Living, Smart Government, and Smart Retail industries.

Supporting start-ups is one of the pillars of the open innovation approach at Orange. We are committed to accelerating marketing of innovations that will benefit our customers.

 

Successful digital transformation relies on successful organizational and people transformation

 

Digital inside: Improve employee effectiveness

Empower employees and partners to work together effectively, no matter where they are, with mobility/unified communications services from Orange. Our digital tools improve access to customer insights and knowledge held by individuals in a diversity of business functions and externally.

Digital outside: Deliver new services and build new relationships

  • Digitally transform relationships with customers by creating new interactions to strengthen satisfaction and loyalty
  • Use big data and the Internet of Things (IoT) to identify new requirements and to deliver the new services to meet them
  • Create completely new business models and open up new markets using digital tools
  • Gain advantage with the latest innovations from the Orange Labs Network, including 125 software developers in Cairo, Eqypt

Digital foundations: Create secure, high-speed digital experiences

  • React to ever-changing customer needs with the flexibility of cloud computing
  • Ensure employees enjoy the secure, high-speed application experiences they need to be productive, while safeguarding customer and commercial data and controlling costs
  • Apply consistent security policies across mobile and fixed networks, including public Internet and private lines

 

 

Careem chose the Orange network and call collect services to accelerate market growth across the Middle East

"Orange Business Services has exceeded our expectations with their ability to match our demands for agility and speed, and they also bring our company the added advantage of local expertise and presence that our business needed in the region and beyond."

Qasim Ahmed, Head of IT, Careem

 

We deliver the multi-layered solutions that are essential for digital transformation – from the infrastructure to the applications

Consulting services Applications and business performance Contact center solutions Cloud and IT infrastructure
Professional Services
Expert support and advice to assess, design and implement innovative ICT solutions
Internet of Things and Analytics
Smart Cities and Territories: How IoT is helping cities get smarter
 
Contact Center Solutions Flexible Contact Center
Network Consulting Live Objects   Managed Cloud: Flexible Computing Premium
  IoT: Managed Global Connectivity   Unified Communications
  Fleet Performance    

Our strategic partners

 

In the Middle East and Africa, we work with global strategic partners Cisco and Riverbed and a wide range of established Smart City technology partners, including Huawei, Cisco, Schneider, Tridium and EuTech.

We partner with Genesys to deliver contact center solutions, and we have industrialized partnerships with major Middle Eastern and African regional telcos, including (but not limited to) STC, Mobily, Etisalat, Du, TurkTelecom and BCX/Telkom.

Leveraging the expertise of the companies and affiliates in the Orange Group, we serve 130 million consumers across the region, including Orange Jordan, Orange Egypt and Orange Morocco.

2,000

employees dedicated to the B2B market across Africa and the Middle East.

 

We're the only strong geographical player with the network assets and expertise to deliver connectivity and IT services

 

10
sales offices

50
years of experience in Latin America

500
multinational customers (and 100 banks) in the Middle East

70%
of the MNC customers in Africa

138
fixed points of presence and 700 VSAT connections across Africa

54
African countries with VPN access

Awards

Top Employer Africa, South Africa, Mauritius, Egypt 2017

Top Employer Middle East 2017

Total Telecom Africa Awards 2015: Best Enterprise Service Business VPN Hybrid

Total Telecom Africa Awards 2015: Best Satellite Operator

Recognition
Orange Business Services has been positioned in the Leaders Quadrant in the Gartner "Magic Quadrant for Network Services, Global” February 2017

Major Service Centers in Cairo and Mauritius with 1,600 experts providing 24/7 assistance to our multinational customers in 15 languages

Regional sales offices in Dubai, Riyadh, Doha, Beirut, Istanbul, Cairo, Johannesburg, and Lagos

Orange Labs R&D facilities in Cairo and Amman and a Technocentre team dedicated to emerging markets in Amman

Increased backbone capacity via new investments and upgrades to the LION, IMEWE and ACE cable routes and SEACOM cable landings

Regional sales offices in Dubai, Riyadh, Doha, Beirut, Istanbul, Cairo, Johannesburg, and Lagos

Best connectivity from the Middle East to Europe, Asia and Africa