Key success factors for a digital transformation process
Information technology has become an intrinsic part of society, driving our businesses and customer relationships. At Orange, we are convinced that technological innovation should improve people’s lives and be useful to as many citizens, employees, patients, fans, customers, etc. as possible. To be successful, digital transformation projects must be borne by the entire organization, taking into account all stakeholders, including internal and external users of the information system.
What we bring
Our proven expertise in connectivity, cloud, mobile, unified collaboration, the Internet of Things, big data, cybersecurity, contact center services, etc., combined with our consultative approach and experience in the MEA region can help you to build an adaptable communication and information system.
Our reliable infrastructure and network deliver the secure connectivity and agility that are key for a sustainable system in a permanently changing environment, even more so in times of crisis, as 2020 has shown.
How we work
We combine a global vision and an international network with local care – especially important in our diversified MEA region. We are proud to accompany our customers along their digital transformation journeys as a trusted digital partner of choice.
Whether you do business in the private sector (banking, retail, oil & gas, maritime, transportation, etc.) or the public sector, we understand your need to optimize investments and resources. We collaborate closely with you to assure the sustainability of your information system.
Smart Cities: our unique know-how
Whether you have a greenfield project or want to develop existing digital ecosystems, we accompany you through every step of your smart city initiative with innovative digital services and state-of-the-art solutions. Our end-user-focused approach to solution design will result in a robust digital blueprint that leverages real-time information and technology to create a connected and engaged environment.
Our extensive field experience has taught us how to address every stage of urban transformation:
- Consulting: define the scope, from strategy and roadmap to delivery
- Design: select the right ICT technologies
- Build, implement, integrate and deliver with the right vendors and local suppliers
- Operate the solutions and measure results
Our Dubai Smart Showroom focuses on Smart Cities, but showcases all of our solutions, including smart office, identity management, transportation and logistics, e-health, unified communications and collaboration, etc.
Read more about Orange Business Services and Smart Cities in these articles:
Accelerating digital transformation
Halliburton, a provider of products and services for the oil and gas industry, accelerates its digital transformation to develop Middle East and African markets.
"Orange provides us access to the more challenging parts of the world with a technology layer that’s fundamental to our business […] They are the only provider able to provide the service that I would consider."
Ken Braud, Senior Vice President & CIO, Halliburton
Read the customer story.
A wide range of solutions, from infrastructure to applications, to manage your data
We support your data journey in the Middle East and Africa with our full catalog of integration and telecommunications services, including flexible IT, collaborative workspaces, security, Internet of Things, data analytics and AI, managed services and state-of-the-art, cloud-based, software-defined wide area networks.
Professional expertise to ensure a successful solution
If you are a large or multinational business, we have the digital solutions that fit your needs and can help transform your business. Discover our full catalog of Orange Business Services solutions and services.
Our strategic partners
Across the Middle East and Africa, we work with global strategic partners, including Dell Technologies, Cisco, Fortinet, HPE-Aruba, Genesys, Microsoft, Riverbed, Poly, Infovista and Akamai to deliver best-in-class solutions to our customers.
For innovative Smart Cities or Smart Building solutions, we partner with a wide range of established technology suppliers, including Huawei, Siemens, Tridium and Cisco.
We offer our services directly via our local offices and indirectly via Orange affiliates, such as Orange Egypt, Orange Morocco, Orange Jordan and Orange Romania, and via channel partnerships with major African regional telcos.
Orange Business Services in the Middle East and Africa
We are present in nearly all countries in the region, with regional sales offices in Abu Dhabi, Abidjan, Beirut, Cairo, Casablanca, Doha, Dubai, Istanbul, Johannesburg, Lagos, Riyadh, and Sala Al Jadida (Rabat), and assure the best connectivity from the Middle East and Africa to Europe and Asia. Our local presence allows us to deliver international connectivity and IT services as well as local complex projects.
Our Major Service Centers in Cairo and Mauritius provide 24/7 assistance to our multinational customers in 15 languages, while our regional Orange Labs (Egypt, Liberia) and Technocentre (Ivory Coast, Jordan) teams are dedicated to developing services for emerging markets.
We are co-funding the primary cables in the region and supply access to the international network in nearly every country.
Awards and recognition
Orange was distinguished Top Employer Global 2020 for the 5th consecutive year, our MEA region accounting for 13 among the 32 certified countries on five continents. Orange Business Services was certified in Egypt, Mauritius and South Africa
Orange Business Services was elected best SD-WAN Service Provider of the Year 2019 in Europe. Our state-of-the-art SD-WAN know-how and solutions are available in the MEA region
For the 20th consecutive year, Gartner has recognized Orange Business Services as a Leader in the Gartner Magic Quadrant for Network Services, Global