Operational Support Services, maintain your ICT equipment across the world

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Operational Support Services is a maintenance service that supports your Information and Communication Technology equipment anywhere and everywhere. The service combines Orange’s service desk, advanced technical support and sparing.

Operational Support Services diagram

A building-block and flexible approach

Operational Support Services provides best in class 24x7 worldwide supports. It leverages 30+ years experience in global ICT equipment support and certified partnerships with industry-leading technology players.

Maintenance Services

We offer remote technical support.

Investigations and diagnostics

We ensure that faulty hardware, or Operating System software, is restored to full working order.

On-Site Support

Field engineer coordinated with the delivery of spares.

Sparing

Spares requests are raised and tracked up to site arrival.

Incident Management

24x7 service desk via phone & online using My Service Space.