Robotic Process Automation and Hyper-Automation: the essential tools accelerating your digital transformation journey

Would you like to delegate repetitive rule-based or logic-based tasks to bots and free up your workforce to do more complex and higher value tasks for better customer experience?

We can help you to do just that with the use of RPA, which is gaining immense popularity as a one-stop solution for modernizing IT operations. It can be deployed across various operational lines or as an enabling layer to an existing spectrum of applications and processes to optimize the cost of operations and deliver differentiated customer experience.

It starts with RPA at its core and expands automation capability with artificial intelligence (AI), process mining, analytics and other advanced digital tools. Accelerate hyper-automation that augments your business processes with AI to create an integrated system of intelligent operation.

RPA at core and expanded automation capabilities with AI

Embark on the hyper-automation journey with our consultants

Let us help you explore the RPA and Hyper-Automation benefits best suited for your business and build a practical automation roadmap together.

Identify bot-like activities
Select the easily automated business processes, such as scripted tasks that are routine, repetitive, rule-based and predictable.

Integrate with applications
Integrate selected tasks with applications into one ecosystem. RPA operates completely unattended and around the clock.

Mobilize towards a digital workforce
Your employees and clients can now focus on the higher value tasks that make a real impact on your business.

Benefit from AI integration into your business processes


Fastest ROI

  • Rapid ROI
  • Low maintenance costs
  • Security and governance
  • Lower total cost of ownership (TCO)
  • Management of fluctuating demands

Reusable, scalable and modular

  • Standardized on any platform
  • On premises or in the cloud
  • Multi-OS support
  • Multi-device support


Aligned to post-COVID market demand

  • CIOs mandate to lower TCO using automation
  • Drives digital acceleration
  • Increases resilience
  • Enables scale
  • Cuts costs

Zero-wait service

  • At work 24/7
  • Intelligent use of resources
  • Near-zero error rates



Where can Orange help?

Supply chain

Shipping and cargo service operations

Customer and user experience

Freight forwarding operations

Finance and accounting


How can RPA and Hyper-Automation boost supply chain management efficiency?

Hyper-Automation enabled supply chain planning and execution systems can increase visibility over end-to-end supply chain systems and enable you to act on real-time information. It allows you to automate various tasks, such as:

  • Vendor selection and procurement
  • Supply and demand planning
  • Document management
  • Purchase order automation
  • Quality control and quality automation
  • Shipment status

Benefits of Robotic Process Automation and Hyper-Automation

Productivity benefits

  • Up to 50% increase in productivity
  • Automation of all manual tasks to collect and analyze data, resulting in less manual effort
  • Higher manual efficiency through symbiotic bot functioning

Benefits of Robotic Process Automation and Hyper-Automation

Higher accuracy and better customer experience

  • Achieving 95-99% accuracy
  • Average handling time reduced by 75%
  • 24/7 customer assistance by bot (self-service through chat bot)

Benefits of Robotic Process Automation and Hyper-Automation

Higher profitability and revenue loss avoidance

  • Lower cost of IT and operational modernization
  • Quicker ROI realization (<3 months up to 1 year)
  • 70% improvement in handling time per order

APL Logistics chose Orange to drive digital transformation

Reliable connectivity: the APL Logistics story

To view this video content, you must accept YouTube cookies.

These cookies make it possible to share or react directly on the social networks to which you are connected or to integrate content initially posted on these social networks. They also allow social networks to use your visits to our sites and applications for personalization and targeting advertising.

APL Logistics has chosen Orange as our business partner because of their expertise in the marketplace, whether it is manufacturing or even in the service provider market. And they listen to our voice. That is the important asset of a strategic partner. My digital journey with Orange has been a fantastic journey. You have helped us in integrating with our applications, including modernization and, lastly, continuous improvement with the latest technology.


May Chew, CIO, APL Logistics

Read the case study


Orange: a service provider and integrator you can trust

We are a proven network-native digital services company with unique capabilities in business innovation, big data, edge computing, machine learning, artificial intelligence, automation and digital integration. With a business process-led consulting approach, we will map your business needs, study your operational landscape and integrate RPA into your ecosystem in a bespoke end-to-end journey.

Our partners

To boost your digital capabilities, we leverage our best-in-class ecosystem of partners, including UiPath, Automation Anywhere, Blue Prism, Softomotive and IntelliBot.


Automate everything: from RPA to hyperautomation and beyond

Automate everything:

from RPA to hyperautomation and beyond

Download the eBook


Robotic Process Automation

Robotic Process Automation

Transforming business functions, powering business resilience

Download the whitepaper


Related products

Consulting Services

Understand the potential of data and innovation and differentiate with a human touch

View the product

Workforce management

Responsive real-time forecasting and scheduling management

View the product

Multisourcing Service Integration

Single end-to-end platform for governing a multi-supplier customer architecture

View the product