Presentation

Transform your global voice management experience

Business Talk is a business voice solution that enables reliable telephone communication, with call features, call routing, call management, and centralized administration (offer details can vary by country)

Business Talk helps you to transform your telephony into IP while preserving your existing investments (legacy or IP voice) or to connect your unified communications infrastructure to the outside world.
This dynamic and versatile service delivers advanced features that enables you to address the various enterprise telephony challenges for businesses today – from global control and consolidation to addressing local voice requirements in a given country.

Business Talk is made for you

Business Talk Coverage

Click here to check

Certified solutions configuration guidelines

Click here to check

Offer Detail

A complete voice solution to connect your offices around the world

Tailored Solutions to Meet Your Unique Needs

Business Talk addresses your main challenges

Included
  • I’d like to manage simple changes myself but also need support from my provider
  • I need high security for my communications
  • I want to control and visualize statistics (users, voice sites, portability, etc.)
  • I need to control my budget and optimize costs across geographies to improve my work
  • I need a high quality of calls for my business communications
  • I need to choose the best voice offers. Focusing on performance and cost using multi-technologies whether dedicated/hosted or in the cloud.

Business Talk is a Global Calling Offer

The best voice features for your business phone service

Included
  • Provisioning or portability of publics numbers (Direct Inwards Dialling - DID)
  • Emergency services – Toll Free, Toll-Shared & Premium Numbers
  • Off-net dialing (domestic & international PSTN break-out)
  • Directory listing into national databases when available
  • On-net dialing (site-to-site)
  • – Continuity
    – Number Reach
    – Call Screening

Business Talk is a Multi-Technologies Offer

Connect to the solution you use

Included
  • Certified with main telephony vendors and cloud solutions. With possible options covering non-certified SIP end points
  • Leverage native interconnect with major UCaaS and CCaaS solutions
  • Supports dedicated, hosted, and cloud telephony systems

Tailor-made services

Subscribe to Business Talk Digital for easy voice management

Business Talk Digital is a platform to configure, control and manage your sites, trunks and numbers. It includes many tools and features to manage your system.
Access to Business Talk Digital via self-management portal or via API to get unlimited and full control.

Flexible customer provisioning, change and profile management

Online ordering of new numbers or raising portability request in real time and known price

Real-time call management

Customer space

Manage your solution online

With My Service Space, your personalized and secured space, you can manage your Orange Business solutions online.

Solutions / Manage Voice Sites

Access to your ordering solutions portals. Access to Business Talk Digital via Manage Voice Sites, to configure, control and manage your Business talk solution

Reporting

Evaluate Business talk performance with advanced reporting and analytics

Incident Management

Report and track incidents easy, directly and quickly

Inventory Management

Manage inventory of sites, DID numbers and trunks

Billing Services

Access, create and modify billing plans and services easily.

Business Talk addresses your main challenges

Cost Savings and Visibility

-Improve savings on your voice budget. -Centralized reporting and local billing.

Digital FIRST

Via Self service digital portal or API

Single point of contact

Enjoy streamlined communication and support through one dedicated contact for all your needs

High level of resilience

-Global technical architecture monitored 24/7. -Experts available in all regions

Trusted connectivity supplier

Rely on a provider with flawless regulatory compliance and robust security standards

Access to reporting and voice monitoring

Advanced reporting and voice monitoring tools for actionable insights

Testimonials

Testimonial

1/2
Kantar CS

KANTAR

Orange Business delivered a cloud-based telephony solution to support the capabilities Kantar needed for its broader business objectives.
 Read the customer story
mondelez

Mondelēz

"Mondelēz has chosen Orange Business to modernize its global contact center: integration of NICE CXone & Microsoft Teams, 24/7 support in over 30 languages, transparency, and recognized expertise."

Integration with the native cloud providers

cisco-webex.original_vsut82w.svg
[logo][SVG] microsoft_teams
[LOGO][SVG] Genesys
[Logo][SVG] Zoom
nice_incontact.svg
sprinklr.svg
rainbow_cloud_europe_only.svg
To go further

Still have questions?

[MP] FAQ
Check our FAQs for more information about Business Talk.

You may also be interested in these products

Virtual private network

Business VPN

Drive your business forward with secure intranet and Internet connectivity and cloud service provider access

  • Boost employee productivity with global access to your corporate systems
  • Ensure smooth, secure and reliable access to all your services
  • Deploy quickly, use simply and fix easily
See offer
Contact Center

Contact Center Access

An all-in-one inbound and outbound call management solution

  • Provide local and toll-free numbers in over 160 countries to ensure seamless customer engagement and international accessibility
  • Manage call routing, assign new numbers and monitor performance with real-time tools via an online portal or API
  • Optimize costs with a unified solution that scales with your business needs, backed by the robust Orange global infrastructure
See offer