Managed Contact Center with Cisco

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The digital world has encouraged customers to develop new ways of contacting you. Expectations are high; if you don’t respond quickly and through the channel of their choice, they’ll take their business elsewhere.
At Orange, we believe that contact centers are the driving force behing the delivery of great customer experience. We help you better understand customer expectations and reinvent the agent journey to deliver prompt, consistent and personalized assistance.

Choose a solution customizable enough to meet your needs

Benefit from an omnichannel contact center secured by Orange cloud and powered by world-leading Cisco technology. From standard customer service to very specific requirements, we build a service that fully aligns with your business objectives.

Build loyalty, trust and revenue

 

Orange helps you stand out

We bring together the power of a global telecom operator and a digital service provider, leveraging our unique know-how in software development and system integration.