Au cœur de l'innovation et de la transformation digitale des entreprises

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Business Continuity
Customer Experience
#Customers stories
A French university launches an appeal for donations via text message to support research
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Business Continuity
Customer Experience
#Customers stories
A construction company goes paperless with rich messaging
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Business Continuity
Connectivity
Customer Experience
#Customers stories
Teleworking enables electronics giant to keep contact centers open during crisis
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Business Continuity
Customer Experience
#Customers stories
SMI continues to serve policyholders throughout the crisis
SMI
Customer Experience
#Focus
Innovation is vital to the future of any business
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Business Continuity
Customer Experience
#Customers stories
Keolis Bordeaux Métropole maintains performance at its transport information center thanks to remote working
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Business Continuity
Customer Experience
#Customers stories
Critical contact centers keep multinational employees safe in pandemic
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Cloud
Customer Experience
#Customers stories
Avatacar digitizes its customer relations
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Customer Experience
Digital Transformation
#Blogs
Contact center continuity: essential in the COVID-19 crisis
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Business Continuity
Customer Experience
#Customers stories
Unified communications helps mobilize and connect key workers at hospital on COVID frontline
hopitaux connectés
Business Continuity
Customer Experience
#Customers stories
Mobilizing an army of employees to work securely and efficiently from home
télétravail
Business Continuity
Customer Experience
#Customers stories
A global engineering powerhouse mobilized in days for remote working
home work
Business Continuity
Customer Experience
#Customers stories
Shipping company’s fast course change keeps freight moving during crisis
shipping
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Customer Experience
#Blogs
How women in technology can overcome imposter syndrome
glenda-brady3 Glenda Brady
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Customer Experience
#Blogs
Forward together: what’s next for interaction between human workers and bots?
stephane_minana_photo.jpg Stephane Minana
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Customer Experience
#Blogs
Will I be replaced by a robo-consultant? Not yet
tommy_gavin Tom Gavin
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Customer Experience
#Blogs
Innovation can be everywhere – just foster it right
Stefan_Reijonen Stefan Reijonen
Customer Experience
#Customers stories
Internet of Things: Groupe Pichet innovates by offering connected homes
Pichet & Co
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Customer Experience
#Blogs
Introducing new technology to our portfolio: Cisco Webex Contact Center and Cisco Webex Calling
sandra_collomb.jpg Sandra Collomb
Customer Experience
#Reports
Frost & Sullivan 2019 Asia-Pacific Cloud Contact Center Service Provider of the Year
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