Au cœur de l'innovation et de la transformation digitale des entreprises

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Customer Experience
#Focus
Enhance customer experience for increased customer loyalty
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Customer Experience
#Blogs
Making customer experience a process of continuous improvement
Philipp_Ringgenberg Philipp Ringgenberg
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Customer Experience
#Blogs
Integration is key: your customer experience needs to be seamless to deliver value
Ozgur-Cay2 Özgür Cay
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Customer Experience
#Blogs
Contact center: an essential hub in enhancing customer experience
alice_severe Alice Sévère
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Customer Experience
#Blogs
Digital and data: powering the next level of CX
eric-blanche Eric Blanche
Customer Experience
#Webinars
[Replay] The business leaders’ customer experience survival guide
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Customer Experience
#Reports
Survey report: The future for customer experience during the pandemic
Customer Experience
#Customers stories
International manufacturer optimizes voice management to support business growth
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Business Continuity
Customer Experience
#Customers stories
A French university launches an appeal for donations via text message to support research
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Business Continuity
Customer Experience
#Customers stories
A construction company goes paperless with rich messaging
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Business Continuity
Connectivity
Customer Experience
#Customers stories
Teleworking enables electronics giant to keep contact centers open during crisis
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Business Continuity
Customer Experience
#Customers stories
SMI continues to serve policyholders throughout the crisis
SMI
Customer Experience
#Focus
Innovation is vital to the future of any business
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Business Continuity
Customer Experience
#Customers stories
Keolis Bordeaux Métropole maintains performance at its transport information center thanks to remote working
keolis
Business Continuity
Customer Experience
#Customers stories
Critical contact centers keep multinational employees safe in pandemic
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Cloud
Customer Experience
#Customers stories
Avatacar digitizes its customer relations
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Customer Experience
Digital Transformation
#Blogs
Contact center continuity: essential in the COVID-19 crisis
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Business Continuity
Customer Experience
#Customers stories
Unified communications helps mobilize and connect key workers at hospital on COVID frontline
hopitaux connectés
Business Continuity
Customer Experience
#Customers stories
Mobilizing an army of employees to work securely and efficiently from home
télétravail
Business Continuity
Customer Experience
#Customers stories
A global engineering powerhouse mobilized in days for remote working
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