Orange Business named a Leader in new IDC MarketScape: Worldwide Communications Service Provider Digital Infrastructure and Services 2023 Vendor Assessment

Date: November 2023


This IDC MarketScape study presents a worldwide communications service provider (comms SP) assessment of their digital infrastructure and services, looking specifically at how comms SPs have expanded and transitioned their communications infrastructure and operations through digital transformation to become more agile at offering advanced digital and managed services to business customers and transition from telco to techco.

In this assessment, the IDC MarketScape model was used to evaluate both quantitative metrics and qualitative insights that define success in the digital infrastructure and managed services transformation. The evaluation is based on a comprehensive and rigorous framework that assesses each comms SP relative to the criteria and to one another.

IDC MarketScape Worldwide Communications Service Provider Digital Infrastructure and Services, 2023


Anne-Marie Thiollet

"We are delighted to be recognized as a Leader in the IDC MarketScape vendor assessment for this category. This recognition comes at a time when the Orange Business goal is to evolve into an agile digital service provider while leveraging its paramount telco assets to become a leading Network and Digital Services integrator.
"By transitioning to software-defined networks, we can seize the increasing number of technological opportunities that arise worldwide, thanks to virtualization and cloudification.
"Such a transformation enables us to provide more dynamic and agile business solutions and services with enhanced scalability and accelerated innovation. And, of course, this means we can better accompany our customers who need strong integration of best-of-breed technological components, end-to-end robust management of their infrastructures and digital professional services alongside infrastructure components to deliver tangible business outcomes."

Anne-Marie Thiollet, Deputy Chief Products and Marketing Officer


Why chose Orange Business as your digital infrastructure services provider?

Orange Business has a unique set of expertise for supporting customers in shaping their digital infrastructure foundations. These are the elements that ensure Orange Business is a trusted network and digital integrator, empowering businesses to thrive in an increasingly interconnected world. We call these elements the 3Cs: connectivity, cybersecurity and cloud.

Orange Business has one of the most advanced global backbones in terms of virtualization, enabling us to leverage our partnerships to offer differentiating network-related services. In parallel, we have strong positions in the areas of cloud and cybersecurity, with almost 15% of our revenue originating in the cybersecurity business alone.1

Orange Business also understands the multi-dimensional equation customers face, taking into consideration global and local capabilities, comprehending geopolitical ecosystems and regulations, and making investments to measure the CO2 impact of products and services.


Read the full report


About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


1Combines Orange Cyberdefense and Orange Business