Presentation
Get support for all your products with a single point of contact
Orange Business presents Service Manage, a single designated service desk available 24x7 for any incidents along with a dedicated web portal for all your IT services needs.
With Service Manage, you can simplify IT services management with your designated service desk to handle any needs, incidents or any other IT services problems you might have. Multiple levels of service and options are available, providing the flexibility needed to address your specific requirements.
Service Manage lets you focus on your core business while remaining confident in the overall performance of your services and business continuity.
Offer Detail
Discover Service Manage in detail
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Discover Service Manage - Watch
Manage the performance of all your IT services with artificial intelligence
Examples
How can I use Service Manage?
Manage your multi-domain IT solution incidents more efficiently
Enjoy a single, designated service desk that manages all your requests
- Experts who speak your language for better communications
- Technical experts and proactive monitoring for faster resolution on specific products and guaranteed quality of your IT solution
Manage your multi-provider IT solution incidents more efficiently
Quickly resolve incidents impacting multiple IT services with better coordination among providers
- Rapid line-failure detection
- Faster reporting to service providers regarding the quality of their services
Enhance performance with better visibility of your entire IT ecosystem
Improve diagnosis and resolution time of incidents
- Easier identification of potential root causes
- Better availability of your IT services with incident prediction capabilities
What are the benefits of Service Manage?
Reduce the time required to resolve incidents
Count on flexible communications and interactions
Manage incidents more efficiently
Why choose Orange Business?
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