Presentation
Establish, maintain and optimize your operational IT performance
Orange Business offers you Service Optimize to ensure the delivery of your IT solution's operational performance. You also benefit from Service Level Agreements (SLAs) with the help of expert support and options.
With Service Optimize, you get help from a Customer Service Manager and a digital reporting and analytics tool. It ensures that your IT product usage and performance are in line with your expectations and the optimization of your solution. You also get recommendations to maintain continuous improvement.
Offer Detail
Ensure performance delivery
Examples
How can I use Service Optimize?
Optimize your communication and UC&C solution
Improve your decision-making process when managing incidents with better follow-up on the availability of your IT solution on a few sites. A Customer Service Manager, available via email for queries, delivers a yearly service review on demand.
Support and optimize your multi-domain IT solution
Make informed business decisions and judgements to scale up your IT solution. Your designated Customer Service Manager, in charge of capacity management, will provide recommendations during monthly reviews for better optimization of your IT services.
What are the benefits of Service Optimize?
Enhance your decision-making and optimize the performance of your IT solutions.
Leave the worry to us
Continuously improve your solution
Enhance the performance of your IT solution
What makes the difference with Orange?
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