Hybrid workers are all different, but they all have the same needs:
Choose the services that work for you
The Workplace Together [Webex] solution from Orange combines all the power of the Webex cloud platform, Orange global calling and an à la carte Orange service offer to provide you with everything you need to collaborate effectively and enhance the user and customer experience.
The Webex platform offers multiple services which are available individually or together, accessed through the all-inclusive Webex App and managed through Control Hub.
Webex Calling even with calling in Teams
Webex Calling delivers a cloud-based phone system that’s as powerful as it is flexible.
We go beyond technology boundaries by bringing innovative solutions, tools, APIs, and more. A great example is our plug-in for to enable Webex Calling in Microsoft Teams.
Webex Meetings let everyone participate, equally
For nearly two decades Orange has collaborated with Cisco on delivering an outstanding web conferencing experience. We offer everything from the latest video end points, to managed services bridging the gap between people working remotely and those in the office. We offer a meeting experience that allows everyone to be seen, heard, and fully participate from anywhere.
Webex Contact Center, the cornerstone of your customer experience
Webex Contact Center is a powerful cloud-native solution that provides everything you need in terms of customer experience:
- Omnichannel: voice, mail, chat, SMS and social media embedded in a perfect “look and feel” browser-based agent application
- Deeply integrated with Webex collaboration Calling and Meeting: unique cloud platform for all Webex solutions, creating a seamless agent environment and blurring the limits between customer experience and collaboration
- Equipped for every customers' business needs: hundreds of APIs for customized integrations, CRM integrations with top services (Salesforce, Microsoft Dynamics, Zendesk, etc.) and Webex Connect for automation and digital interactions based on CPaaS
We address the entire ecosystem
For multinational enterprises, the amount of work necessary to keep track of service and hardware inventory, comprehend the abilities, skills, and agreements of service partners, and stay current on market trends is overwhelming. It can leave you perplexed about your current situation given the pace of digital trends and the sheer number of issues that need attention.
In terms of communication and collaboration, one of the steps towards digital transformation is making platform decisions. However, many business leaders have learned the hard way that this is just a beginning of a long and complex path.
Thanks to our dual expertise as a network operator and a digital services integrator, our à la carte offer addresses your entire ecosystem, from design consulting, through complete integration into your existing environment, to post deployment support.
Success Management is crucial for your ROI
At Orange, we want every customer to be satisfied with our solutions. However, more than just making our clients and their employees happy, we are keen to maximize your business success with our proven experience to differentiate and bring more value at each stage of the solution lifecycle.
Cloud migration journey
Cloud adoption strategies can fail due to a lack of knowledge or expertise to efficiently plan, develop and carry out a successful adoption strategy. Having already completed numerous successful migrations, our experts can help you avoid mistakes, conserve time, money and effort, and lessen interruptions. Our cloud migration services adhere to a systematic, tried-and-true approach that is customized to meet your specific needs.
We provide a complete end-to-end managed migration solution, in which we assume responsibility for getting you to your cloud, whether it be private, public or hybrid.
Broadcom uses Orange to drive digital transformation
Workplace Together [Webex] has been a game-changer for technology company Broadcom accelerating the onboarding and empowering of a large number of users as a result of company acquisitions quickly and securely. The platform allowed them to collaborate efficiently and effectively from day one.
Collaboration and contact center services improve ZIM customer experience
We succeeded in maintaining our high level of customer experience across our global branches, despite the COVID-19 pandemic implications, necessitating many of our customer service teams to work from home with very short notice. This was in large part thanks to Orange Business Services technology and capabilities.
Assaf Tiran, Global Customer Service Vice President, ZIM
Orange and Cisco partnership
For nearly 30 years of close partnership, Cisco and Orange have enhanced connectivity infrastructure and communication services to enable our customers’ digital transformation and strengthen their business strategy.
Together we develop innovations that help businesses push their boundaries by transforming their infrastructure, re-imagining applications, empowering teams and securing their data. As partners, Orange and Cisco share common values, including putting customers first, focusing on new services that solve business challenges and excellence in execution.
- Cisco Partner Gold Provider
- 400+ certified Cisco technology experts
- Security-certified data centers in Singapore, Atlanta and Frankfurt
- Delivering agility and cost reduction for hybrid working (home, office, mobile), moving to the cloud, giving users what they need when they need it, and new ways of working