Smart, connected products are transforming the competitive landscape. Discover how the real-time data they generate helps firms boost employee productivity and customer satisfaction while lowering operational costs and their environmental footprint.
Economist Impact
Accelerating digital: A win-win-win for customer experience, the environment and business growth

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Discover how the enterprise can accelerate a win-win-win for customer experience, the environment and business growth by reading our report

Today, almost every company is a digital company. On average, a fifth of enterprise revenues now comes from digital products and services at multinational firms, according to new research by The Economist. This figure is forecast to double within a year and accelerate strongly beyond that.

Download this report to discover how enterprises can:

  • Leverage smart connected products, digital and data platforms to improve the customer experience
  • Use digital to measure and manage carbon emissions against sustainability targets
  • Employ artificial intelligence (AI) and machine learning (ML) in more holistic ways
  • Bring business, data science, IT and cybersecurity teams together to overcome data access and activation challenges

The report includes a survey of 500 of the world’s biggest companies in nine countries and an analysis of the positive impact of digital business programs of 10 major firms across five sectors (manufacturing; transport and logistics; healthcare; architecture; engineering and construction).

Download the report

Accelerating digital: a win-win-win for customer experience, the environment, and business growth

Visit the Economist Impact Content Hub for insights from global business leaders.

digital products and services are twice as profitable as traditional ones on average. The smart use of data is key.
Source: Economist Impact
of the data firms collect goes unused today, yet it is vital to enhancing customer experience and sustainability.
Source: Forrester Research
of firms say they are immature or only fairly mature in their use of AI (artificial intelligence).
Source: Economist Impact


Learn more about our digital solutions in these helpful guides

Turning data into value with smart, connected products

Turning data into value with smart, connected products – the CIO’s guide
Smart, connected products transform industries, change competition and create new adjacent industries. What sort of digital platform do IT leaders need to put in place? Find out in this guide.


Data mesh: a new way of thinking and organizing your data

Data mesh: a new way of thinking and organizing your data
Business stakeholders understand their data needs better than anybody else. How can we enable them to define, access and control their own data products? Download this whitepaper to find out.


The  mobility blockchain platform: a blueprint for the future of transport

The mobility blockchain platform: a blueprint for the future of transport
How are environmental concerns, congestion and the increased availability of new, flexible and shared modes of transport redefining the future of mobility and the automotive sector? This whitepaper explains.


Servitization: creating sustainable and resilient business models

Servitization: creating sustainable and resilient business models
How can a move from a product-led to a services-led business model create sustainable and resilient business models by capturing new value from product data and advanced analytics? Find out in this whitepaper.



Why Orange Business?

Our customer stories


Safran Aircraft Engines use geolocation to optimize tool inventory management

The Internet of Things (IoT) allows for precise, real-time tracking of strategic equipment across a vast industrial site.

Read the story


KONE moves to a cloud omnichannel contact center to optimize service

Integrating a remote monitoring platform and a contact center to boost customer service levels and maintenance on IoT-enabled lifts.

Read the story


SHV Energy adopts IoT to provide a greener service to customers

Using smart telemetry, smart meters, and smart truck routing cut carbon emissions and costs.

Read the story

Our expertise

Orange brings together cross-functional business, data, cloud, connectivity and cybersecurity teams to help drive agile innovation and deliver positive business outcomes. We help enterprises digitize and make smart use of data insights to transform customer experiences and environmental footprints and drive profitable growth.


AI, data and digital experts


Cloud-to-edge computing experts


Patents in AI/data fields


Business and technical consultants


Connected objects managed


Cybersecurity experts

Connect with our business innovation consultants

Please tell us about yourself and your co-innovation needs so that one of our local consultants can get in touch.

Contact us


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