Orange Business Services has been positioned in the Leaders quadrant in the January 2016 Gartner Magic Quadrant for Network Services, Global[i]. The report evaluated 12 network service providers on their ability to execute and the completeness of their vision. Orange Business Services has been positioned the highest along the “ability to execute” axis.
“We believe our continued position as a Leader in the Gartner Magic Quadrant for Global Network Services is recognition of the hard work we put into meeting our customers’ needs. These include new services such as our hybrid network and SDN capabilities, along with proven high levels of customer experience and unparalleled global reach,” says Thierry Bonhomme, CEO of Orange Business Services.
Rapid technological evolution
The network landscape is transforming rapidly with enterprises increasingly choosing new technologies such as cloud IT service delivery and software-defined networks (SDN). Orange Business Services is meeting these customer demands with its Essentials 2020 strategy, which both strengthens its customer service and network delivery capabilities. Already with the broadest network coverage of all service providers, Orange has also been extending its presence in all of the major emerging regions.
According to Gartner, “Vendors in the Leaders quadrant are performing well today and maintain a stable organization with a clear vision of market direction. They deliver comprehensive portfolios of network services, across broad geographies, with good service quality. They address the global networking needs of a broad range of enterprises in terms of size, geographic distribution and vertical industry.
“Leaders shape the direction of the market by extending their coverage, developing new class-leading capabilities and new commercial models, and deploying these at scale,” it added.
Orange leadership extends beyond just connectivity, as Orange Business Services also was positioned as a Leader in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe.[ii]
The 2016 Gartner Magic Quadrant for Network Services, Global is available at:
[i] Magic Quadrant for Network Services, Global - Neil Rickard, Bjarne Munch. Published: 14 January 2016
[ii] Magic Quadrant for Contact Center as a Service, Western Europe - Steve Blood, Drew Kraus, Daniel O'Connell. Published: 15 October 2015