Orange is recognized as a leader in IDC MarketScape: Worldwide Network Consulting Services 2021 Vendor Assessment

Date: August 2021
Analyst: Leslie Rosenberg


Orange Business has been designated in this assessment as a Leader for the third consecutive time.

IDC MarketScape: Worldwide Network Consulting Services 2021 Vendor Assessment

This IDC MarketScape includes analysis of 12 worldwide network consulting services firms, those with broad portfolios spanning IDC's network consulting services research coverage with global or regional importance.

“The IDC MarketScape names Orange as a Leader in Worldwide Network Consulting, 2021,” states Leslie Rosenberg, IDC Research VP, Network Life-Cycle and Infrastructure Services. “Orange’s position as a leader illustrates that the company continues to invest and develop its people, processes, tools and methodologies for delivering a portfolio of network consulting offerings in support of its customers' business, technology and operational goals. Orange’s position also highlighted how satisfied its customers are with its network consulting offers, rating it positively for its portfolio functionality, innovation and cost competitiveness.”

Leslie Rosenberg, Research Vice President, Network Life-Cycle Services and Infrastructure Services, IDC

As the Network Consulting Services market continues to evolve, the technology reader will find these valuable insights to understand where the participants, such as Orange Business, are heading directionally.

IDC examined the participants' capabilities and strategies for helping their customers transform their networks as well as their businesses, technology and operational processes, which are supported by the strength of their networks and being transformed by their networks.

Key themes demonstrated by leaders in this study are as follows:

  • Offer breadth and depth
  • Ability to deliver on a global scale
  • Defined and repeatable methodology
  • Strategically hiring, re-skilling and training talent
  • Investment in automation and tools for efficient service delivery
  • Helping customers succeed with technology and operational and business outcomes

The report notes that “according to end users from IDC's Worldwide Network Consulting Survey, buyers of network consulting services regard Orange Business as particularly strong in improved employee productivity, increased business agility, improved network security, improved customer experience/satisfaction, digital transformation and expansion into new markets and geographies.”


IDC MarketScape: Worldwide Network Consulting Services 2021 Vendor Assessment

IDC MarketScape: Worldwide Network Consulting Services 2021 Vendor Assessment

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Daniel Bigagli

Daniel Bigagli
Head of Enterprise Services
Orange Business

“We are very pleased with our customers' feedback and for being positioned for the third time in a row as a Leader in the IDC MarketScape for Worldwide Network Consulting Services.

"This feedback strengthens belief in our mission to help our customers across the globe transform their industries, reimagine their services and create positive impact.

"Our consultants are vision builders, infrastructure and integration architects, and security and digital advisors. New technologies start the era of a data-driven business ecosystem. The 'real-time enterprise' will allow increased customer-centricity and productivity, while reducing waste with instant data analysis. A well-defined digital strategy is the key to achieving the required business goals.

"We are excited to co-innovate and co-design the new awesome with our customers.”


End users interviewed by IDC describe Orange as follows: "The quality of service is indisputable," "Delivers what it promises," and "for having the best services and the excellent professionals to give the training."

Paul L’Estrange

“The Orange network will provide four times our current network capacity at a lower cost, supporting the new digital capabilities we’re using throughout our business. This partnership will provide Mars Associates with an Intelligent Automated Network that supports our digital transformation.”
Paul L’Estrange, Chief Technical Officer, Mars Incorporated

Hèléne Macela-Gouin

“The pilot conducted with Orange and Nokia at Le Vaudreuil in a Schneider Electric industrial factory tested many 5G use cases: augmented reality, remote everywhere, real-time access to data, and 5G’s reliability, scalability and durability, which make it a connectivity solution well adapted to Industry 4.0 for greater resilience, competitiveness and sustainability.”
Hèléne Macela-Gouin, Strategy Director, Schneider Electric


Source: "IDC MarketScape: Worldwide Network Consulting Services 2021 Vendor Assessment", By: Leslie Rosenberg, August 2021, IDC # US48076121

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles. Vendor year-over-year growth rate relative to the given market is indicated by a plus, neutral or minus next to the vendor name.

About this IDC MarketScape Vendor Inclusion Criteria

This IDC MarketScape includes analysis of worldwide network consulting services firms, those with broad portfolios spanning IDC's network consulting services research coverage with global or regional importance.

About the IDC MarketScape Methodology

This IDC study represents the vendor assessment model called an IDC MarketScape. This research is a quantitative and qualitative assessment of the characteristics that explain a vendor's current and future success in the marketplace. This IDC study assesses the capabilities and strategies of many prominent network consulting services firms. This evaluation is based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing network consulting services in both the short term and the long term.