Customer choice and solution simplicity
Built to be omnichannel, Unified Engagement Suite, powered by Genesys Cloud, enables you to manage and orchestrate the entire customer journey as one conversation and make it as smooth and helpful as possible. The variety of communication channels gives your customers the liberty to contact you in any way they want.
Take advantage of the cloud
When it comes to innovation, cloud comes first. Cloud contact centers scale to meet your needs. Agents can access a 360° view of customer data so that they can personalize relationships and make the best-informed decisions. With our continuous deployment approach, new features are always available, so you will stay at the forefront of the product.
Make the difference with Orange
Orange is your single point of contact for consulting, designing and running your solution.
We tie your IT environment to your business strategy, customize applications and deploy your solution across regions.
Thanks to our global network, you can easily contact your agents, and our 24/7 help desk will quickly resolve any issues.
Future proof your customer experience with Orange Business Services and Genesys
Discover how Unified Engagement Suite is helping other businesses
Our technology partners
Genesys, the world’s number one customer experience platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, Genesys has put the customer at the center of its strategy, believing that great customer engagement drives great business outcomes.