impressive global availability, reliability and high level of service quality clinch renewal
Orange Business Services will continue to support the IP VPN service of Daimler AG in Latin America. This includes the responsibility of Orange Business Services for the network and Business Talk Global, a feature-rich, converged voice VPN service, to 12 of the automotive company’s sites in Latin America to the company’s headquarters in Stuttgart, Germany.
The local presence and proximity to customers offered by Orange Business Services were key decision criteria when first choosing Orange. Specific customer requirements had to be identified and met early on to make this possible. Given that the two companies have been working together since several years, required processes had been defined previously and a joint project team was already in place.
“We have staff working in 166 countries to deliver an optimum support structure”, said Axel Moddemann, managing director, Orange Business Services Germany. “The Orange Business Services solution delivers very high security and quality standards. We also have all the licenses we need to offer multinational companies optimum support and mature telecommunication services. Given the centralization of servers in Latin America, bandwidth requirements are set to grow. Daimler’s IP VPN certainly lays the best possible foundation for the future.”
About Daimler AG
With its Mercedes-Benz Cars, Daimler Trucks, Daimler Financial Services, Mercedes-Benz Vans and Daimler Buses businesses, Daimler AG is a leading global producer of premium cars and the world’s largest manufacturer of commercial vehicles. Daimler Financial Services also offers a comprehensive range of financial services for the automotive sector.
Daimler markets its products in virtually every country in the world and has production sites on five continents. Daimler’s current brand portfolio includes Mercedes-Benz, the world’s most valuable premium automotive brand, smart, Mercedes-AMG, Maybach, Freightliner, Mitsubishi Fuso, Western Star, Detroit Diesel, Setra, Orion and Thomas Built Buses.
As a company always striving for the best, Daimler seeks sustainable growth and profitability on a par with the best in its industry. The company is based in Stuttgart where its group head office is also located. As a pioneer in the automotive construction industry, Daimler believes it has a duty to shoulder its responsibility to society and the environment and to shape the future of mobility in a safe and sustainable way through pioneering technologies and high-quality products.
Orange is the key brand of France Telecom, one of the world’s leading telecommunications operators. With almost 131 million customers, the Orange brand now covers Internet, television and mobile services in the majority of countries where the Group operates. At the end of 2009, France Telecom had consolidated sales of 45.9 billion euros (10.9 billion euros for the first quarter 2010) and at March 31, 2010, the Group had a customer base of 183.3 million customers in 32 countries. These include 123.7 million mobile customers and 13.5 million broadband Internet (ADSL) customers worldwide. Orange is the number three mobile operator and the number two provider of broadband Internet services in Europe and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies.
The Group's strategy, which is characterized by a strong focus on innovation, convergence and effective cost management, aims to establish Orange as an integrated operator and benchmark for new telecommunications services in Europe. Today the Group remains focused on its core activities as a network operator, while working to develop its position in new growth activities. To meet customer expectations, the Group strives to provide products and services that are simple and user-friendly, while maintaining a sustainable and responsible business model that can be adapted to the requirements of a fast-paced and changing eco-system.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange.
Orange and any other Orange product or service names included in this material are trade marks of Orange Personal Communications Services Limited, Orange France or France Telecom.