analyst view: Orange collaboration services

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Research company Current Analysis has carried out a study of Orange Business Services collaboration and communications services. The full study is available to download and we have highlighted the key points here for your convenience.

1. global services

Orange Business Services is an innovative leader in the global enterprise market for collaboration and communications services. Via its own global network Orange can deliver a full portfolio of mobile and fixed voice; audio, video and web conferencing, and contact center services.

2. vendor-agnostic approach

Orange has adopted a vendor agnostic approach in its Business Together portfolio. It offers a comprehensive choice of delivery models, whether premises-, cloud-based or hybrid model.

3. 1.2 million IPT seats

Orange has exceeded 300 IPT-UC customer deployments, and manages more than 1.2 million IP phones. It is particularly experienced in projects supporting over 20,000 seats and positions itself as a global integrator of communication services, adopting an end to end approach.

4. Microsoft Lync

Microsoft Lync is fully supported, and can be delivered integrated, managed or as a service. Orange offers enterprise voice and conferencing, and with an option to integrate fully with Avaya or Cisco at the API level, the SIP trunking or call control level. It has deployed approximately 30,000 Microsoft Lync seats.

5. UCaaS with Cisco

Orange UCaaS cloud-based Business Together as a Service is based on Cisco HCS, and is deployed in 60 multinational accounts. Orange differentiates with a customizable end-user and admin portal, accessed via a secure, business-grade VPN connection (third party) to the Business Service platform hosted in Orange data centers.

6. professional services

Orange has expanded its professional services team to above 300 people, helping customers to assess, design and implement UC-based solutions, which result in providing ‘pay as you grow and save as you scale down’ commercial frameworks.

Read the Current Analysis report in full.