White paper

MSI: an evolution of business systems and processes

How Orange Business Services is transforming operations

The world is changing. Fast. Technology is developing at an exponential rate, both in how it responds to changing business needs, and driving requirements for new imperatives.

With the continual growth of software-defined (SDx) technology, cloud and digital services, nearly all large-scale enterprises will be looking to digital and artificial intelligence (AI) technology to manage multiple suppliers, streamline processes, cut costs and boost profits by 2022, and at least half of them will be considering multisourcing service integration (MSI) solutions, according to Gartner.

In this white paper, we examine MSI in detail and outline the best practices that will help you enjoy services that are integrated, well coordinated and consistent.