Case study


Transcom, a global customer experience specialist with 54 contact centers across 23 countries, delivers services to more than 400 international brands. An Orange IP VPN with enhanced connectivity for contact centers and work-at-home agents has given Transcom the ability to maintain high customer service standards while it rapidly grows its business.

Document ref: 0216/CCS-TRA-059(2)


“The cross business we have today with Orange Business is based on a mutual trust and results from a long and close collaboration. I definitely see this project as a win-win situation and partnership. Orange provides us with a reliable IP VPN service in Spain and Colombia that allows us to face the future serenely.”
Fernando Silva
IT Regional Director