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Orange Business Services is rated "Very Strong" in GlobalData Global Enterprise Assessment

Date: 12 September 2019
Analyst: Gary Barton

 

According to GlobalData, Orange is advancing its B2B agenda in SDN, cloud, security and IoT/analytics with organic growth and aggressive acquisitions. Platforms are largely in place to support what it calls its customers’ "data journey," putting the focus on execution.

 
GlobalData Competitive Index
 

Key strengths

  • Geographic spread: Orange has network presence in over 200 countries and extensive local language support and presence in 166 countries, which is still difficult for competitors to match
  • Stable backing: Orange Business Services benefits from the deep pockets of Orange S.A., a leading global telco with annual revenues of EUR 20.6 billion in the first half of 2019
  • Voice and mobility: Orange is a leader in enterprise IP telephony and UC services, as well as a very strong player in global enterprise mobility and IoT services
  • Customer experience: Orange Business Services achieves very high levels of customer satisfaction and experience with strong growth in its Net Promoter Score (NPS) in recent years
 
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GlobalData Global Enterprise Assessment - September 2019

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