Orange Business Services is rated "Very Strong" in GlobalData Global Enterprise Assessment
Date: 12 September 2019
Analyst: Gary Barton
According to GlobalData, Orange is advancing its B2B agenda in SDN, cloud, security and IoT/analytics with organic growth and aggressive acquisitions. Platforms are largely in place to support what it calls its customers’ "data journey," putting the focus on execution.
- Geographic spread: Orange has network presence in over 200 countries and extensive local language support and presence in 166 countries, which is still difficult for competitors to match
- Stable backing: Orange Business Services benefits from the deep pockets of Orange S.A., a leading global telco with annual revenues of EUR 20.6 billion in the first half of 2019
- Voice and mobility: Orange is a leader in enterprise IP telephony and UC services, as well as a very strong player in global enterprise mobility and IoT services
- Customer experience: Orange Business Services achieves very high levels of customer satisfaction and experience with strong growth in its Net Promoter Score (NPS) in recent years
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