Orange Business Services positioned as a Leader in Gartner's 2018 “Magic Quadrant for Unified Communications as a Service, Worldwide”

Date: 10 October 2018
Analysts: Daniel O'Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen


"We are honored that Gartner, who has witnessed for several years our vision and strategy, along with our global carrier-grade IT and integration skills, named us as a Leader in the Gartner UCaaS Magic Quadrant again.
"Over the past year, we have been resolute in our commitment to create and continually improve collaboration experiences for our customers and end users alike, resulting in an increased number of customers putting their trust in Orange.
"Listening and taking action based on our end-user feedback and analytics, focusing on value creation and business outcomes, is an essential part of building that success as we continue to leverage new technologies such as chatbots, API integration and artificial intelligence in a fully-secured ecosystem."

Vannina Kellershohn

Vannina Kellershohn
Vice President Universal Communication & Collaboration Business Unit


Gartner Peer Insights

Gartner Magic Quadrant


Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, 10 October 2018

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