One cloud-mature fast moving consumer goods company (FMCG) is utilizing Orange Business Services cloud expertise and extensive products and services portfolio to tap into a new wave of cloud-driven innovation and set a new standard for what a digital platform can do in its industry.
The future is the cloud
To achieve this, the multinational is investing in a scalable and secure cloud foundation using Amazon Web Services (AWS), Microsoft Azure and a mix of several other PaaS and SaaS providers. It incorporates a very advanced global landing zone, which has been divided into separate categories depending on what operative model the respective application needs and what shape it is in. The company has thousands of applications. Some are being replaced with SaaS, others are being built as new cloud-native applications.
To speed up the Minimal Viable Product (MVP) process for the product teams, Orange built an account vending machine that allows the different product and developer teams to automatically bring up and decommission whole production-ready environments and bring new ideas to market.
This new digital platform is built with a cloud-native mindset, where the full stack has been codified to allow for continuous compliance, continuous integration and continuous development. This enables faster time to market and also increases operational efficiency by automating all traditional tasks.
The company’s business model and operative model is being fully adapted to incorporate the capabilities of this new digital platform. This transformation could be perceived as so radical that their established customers may not recognize the company in the future.
Securing the cloud
The company is adopting a modern distributed, decentralized DevOps culture to serve its business with features to increase the agility of its product teams and deliver a new generation of operational efficiency. Orange is working with the company on the first step of this extensive transformation project to make sure the landing zone design and cross-architecture DevOps is secure. To achieve this, Orange works closely with the company within its core landing zone team – deploying security designs and services using infrastructure as code (IaC).
To ensure that the security architecture can by fully codified and orchestrated with the same granularity and agility as the rest of the architecture, the operational efficiency is expanded, which allows for easier integration and the addition of new functions later. This frees up time to implement the tooling and integration, allowing the teams to focus on business outcome-related workstreams, instead of dealing with commodity tasks.
For this particular customer, IaC automates the provisioning of the IT infrastructure. It eliminates the need for developers to manually provision and connect solutions for developing, testing or deploying applications. IaC is also an essential component in DevOps transformation, since it allows for the full stack to be treated as source code. When implemented properly, it ensures continuity as all environments can be provisioned automatically, eradicating human error and speeding up the development process.
Preparing for intelligent automation
Cross-architecture automation and codifcation will provide the company with a faster route to business agility. Artificial intelligence (AI), machine learning and intelligent automation are key to this emerging arena, as they do not only automate the configuration and provisioning of cloud services and resources, but could in the future automate customer-facing business processes, which usually require manual, human interaction. When new applications come along, the company’s IT team can simply tag them to a set standard and load them onto the digital platform and deploy. Previously, it could take weeks or even months to place and validate orders for solutions and applications. The capabilities of its next-generation digital platform will enable the company to go from idea to development to production in minutes.
The next level of cloud on the company’s roadmap is AI driven. It is designed to totally modernize its existing infrastructure services and harness the power of next-generation applications, including intelligent decision-making capabilities embedded in algorithms, code and AI PaaS.