I've been helping some recent recruits with setting up their own phones, tablets and computers so they can use them for work. I asked what happened when they left their previous employer, how did they handle the usual hand-back of equipment, when there is no laptop/phone to hand back?
There was a wide variety of experience, mostly negative as the companies did not have policy and procedures in place or, if they did, they were not understood by local IT.
At Orange we have a sizeable, and vocal, BYOD community. To their credit, our HR, IT support and security teams have managed to separate service, device and security policy so that it's possible to have a service delivered on a user device within our corporate security framework. When someone leaves, we cancel access to the services and (where possible) wipe the data or have a data handover procedure.
But I’m sure there are other efficient ways (there's a lot of discussion about this subject). What do others do? And what do you think we can add to make it easier for employees?
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With management roles in sales, marketing, and strategy I have over 30 years in IT and telecoms specializing in transformation projects.