I've been writing about technology for nearly 20 years, including editing industry magazines Connect and Communications International. In 2002 I co-founded Futurity Media with Anthony Plewes. My focus in Futurity Media is in emerging technologies, social media and future gazing. As a graduate of philosophy & science, I have studied futurology & foresight to the post-grad level.
The airline industry has been on a rollercoaster ride over the past decade: a long boom, a sharp contraction, market consolidation and record oil prices followed by global downturn has left the industry in a state of shock. Technology could be an answer to many of these woes: RFID, server virtualisation, e-ticketing and near field communications offer huge potential for reducing costs and improving travellers' enjoyment.
In this podcast we talked to Joel Pellegrin, head of indirect channels at Orange Business Services about how Orange's customer SITA is leveraging these technologies to bring new efficiences and traceabilities to its members. Click play below to listen to the podcast: