As 2009 winds down, most enterprises who follow the standard calendar fiscal year, are typically in budget planning mode if not already finished for 2010 spend.
Indeed, we have seen some hestitation or delay in some investments this year. A more popular request of late is that enterprises are requesting more OPEX based services rather than adding CAPEX to their end of year bottom lines. WAN optimization remains a technology area still in demand given the changes of focus on consolidation and virtualization, which are common areas for quicker cost reduction around IT but where maintaining performance remains a challenge.
Jean Critcher is Head of Solution Consulting, Europe at Orange Business Services and has more than 20 years’ experience in the IT and telecommunications industry. She was founder of several professional services startups in the late 1990s focused on consulting and executing technical innovation for global multinational companies. She joined Orange Business Services in 1999 helping to deploy their first VoIP and MPLS services to customers.
At Orange, she has held several senior roles in product marketing and development and professional services, managing the business and technical practice areas of networking, security and application performance management (APM). Within Orange, Jean leads a team of professional services consultants based throughout Europe who consult and deliver unified comms-collaboration, APM, security and SDN/SD-WAN solutions for global multinational customers. Over the last two years, her team has been driving the SDN/SD-WAN journey transformation of Orange customers.