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Turn operational clutter into clarity

End-to-end observability designed to keep your critical services performing, resilient, and always one step ahead.

Modern IT environments are more connected, and more complex, than ever. Networks, cloud platforms, applications, digital workplaces, data flows, and IT services all interact continuously, creating hidden dependencies and new operational risks.
CheckPulse changes that.
It gives you a unified and trusted view of your IT ecosystem, connecting data across networks, infrastructure, applications, cloud environments, and user experience to deliver actionable operational intelligence.
From real-time supervision to predictive insights, CheckPulse detects issues earlier, resolves them faster, and continuously improves service reliability, operational performance, and business resilience.
Foster Trust, ensure reliability.

Offer Detail

CheckPulse, the trusted advisor in digital ecosystem management

CheckPulse acts as a proactive partner committed to help you regain control over your IT by safeguarding your system’s health, enhancing operational efficiency, and enabling your business to thrive in a complex landscape.

Automated event intelligence

Turn operational signals into actionable insights.


Included
  • Multi-source data aggregation across infrastructure, applications, cloud, network, and digital services
  • Proactive anomaly detection and predictive alerting
  • Noise reduction through intelligent event prioritization
  • Early warning indicators for service degradation risks

Dedicated observability experts

Operational expertise built into the service.


Included
  • Guidance on monitoring strategy, observability maturity, and optimization
  • Expert-led onboarding and operational setup
  • Continuous tuning of dashboards, thresholds, and correlation logic
  • Recommendations aligned with the your business priorities and SLA objectives

Single operational portal

One view across your entire ecosystem.


Included
  • End-to-end real-time supervision across critical services
  • Business-oriented dashboards and service health indicators
  • Incident tracking, trend analysis
  • Unified view across operational and technical teams

Modular solution

Designed around your environment, not the other way around.


Included
  • Managed by Orange Business or customer-operated
  • Integration with existing monitoring and observability tools
  • Multi-vendor, multi-cloud, and hybrid infrastructure compatibility
  • Custom thresholds and correlation rules, alerting policies, and supervision scopes based on the your business critical services

Customer space

The benefits of Checkpulse

Ensure your IT performance to better meet your business needs

Reduction in the number of incidents, time savings in incident resolution​, increased productivity in operational management​.

Guarantee of your network & apps availability for business continuity

Incident prediction, personalized alerts to anticipate issues before they affect your activity and user experience.

Improve your decision-making to support your business

Identify weaknesses and areas for improvement while relying on a flexible solution to support your IT changes and your business growth.

A complete journey from consulting to observability

1

Assessing your needs with Consulting
  • Assessing your current capabilities and identifying areas for improvement
  • Identifying use cases that deliver real value to your business
  • Developing a strategic and realistic roadmap
2

Real-time visibility provided by Monitoring
  • Domain-specific data collection and agreggation using AIOps and automation
  • Proactive and predictive actions by domain
  • Instant incident detection through real-time alerts
3

Comprehensive action strategy for Observability
  • Faster identification of the root cause of incidents affecting multiple domains
  • Proactive and predictive actions across the entire business
  • Continuous strategic alignment of your IT through a 360° view

Find out how mature is your IT ecosystem in regard to Observability

In less than 10 minutes, assess your current observability approach, identify opportunities for growth, and get a roadmap to optimize performance and reliability.

Examples

When should I use CheckPulse ?

When network latency affects application performance

When network latency affects application performance

By comparing application access times across locations, individual network performance issues can be identified and resolved proactively, avoiding breakdowns.

When an application hosting problem impacts performance

When an application hosting problem impacts performance

Detailed monitoring of the path taken between sites and an application can reveal an increase in time on a node on the application provider's side. With our proactive approach, the problem is solved before it can impact users.

To predict network saturation impacting application use

To predict network saturation impacting application use

By analyzing data from monitoring tools, any increase in Wi-Fi network bandwidth can be identified. Using a predictive approach, a palliative solution is implemented in anticipation of an increase in activity.

Why choose Orange Business?

Large ecosystem of partners

Deliver best-in-class services relying on long-standing technological partnerships with Cisco, Splunk, Ciena, Riverbed, Aruba, Dynatrace, Moogsoft…

Splunk recognition

Global Partner Award (2025) EMEA Regional Partner Award (2025)

Ongoing Innovation

Leverage AI (Agentic AI) and AIOps for root cause analysis, correlation, automation, recommended actions and auto remediation

Flexible approach as per your needs

Adapt to your specific use cases across all scopes: network, infrastructure, digital experience, application performance and IT service management.

Evolution Platform

Order or adjust your services based on your current needs through a one-stop shop.

Observability operated by Orange

Transform raw telemetry into actionable insights and proactive action with a service fully operated on your behalf.
To go further

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Operations and support

Multisourcing Service Integration

Centrally manage all of your IT services expenses and performance

  • Improve suppliers’ quality of service through better management
  • Optimize operational efficiency with visibility, control and simplification
  • Enjoy the agility of being able to always use the best suppliers – centrally or locally
Operations and support

Service Manage

  • Rely on 24/7 support to manage and quickly resolve all your incidents
  • Communicate effectively with the support desk in your own language
  • Enjoy quality of service delivered with premium support and SLAs

To go further

Observability: Unlocking your competitive edge

Many technology environments are overloaded with multiple monitoring tools scattered across the IT stack, creating silos of fragmented information that stop organizations from seeing the full picture. IT teams complain of tool chain fatigue, resulting in higher costs, unnecessary complexity, delayed responses, security vulnerabilities, and integration barriers.

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Observability: Orange Business helps you regain control and trust in your digital ecosystems

Technology environments often rely on a patchwork of monitoring tools scattered across the IT stack. This creates a fragmented view of system health, making it challenging to gain reliable insights and derive actionable intelligence. Identifying failures or performance bottlenecks becomes difficult, leading to delays in resolution and potential degradation of customer and user experiences. In an interconnected world, observability builds trust by providing a comprehensive view into a system’s health, resilience, and ability to predictably cope with future usage evolutions.

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Building operational performance and resilience through agnostic observability

We are seeing a significant shift in the market away from the traditional “black box” model of outsourced technology support involving extended contracts and enterprises with little or no insight into their infrastructures. Instead, enterprises seek to regain control of their systems for faster issue diagnosis and improved insights into their IT estate. The aim is to create elasticity and resilience to meet dynamic business objectives through greater observability. To achieve this, enterprises are advised to evaluate their observability maturity level to make sure they are making the right choices going forward.

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