GlobalData rates Orange "Very Strong" for Global Enterprise Mobility Services
Date: 28 January 2021
Analyst: Kathryn Weldon
In their latest Competitive Landscape Assessment for Global Enterprise Mobility Services (29 January 2021), GlobalData has rated Orange Business Services “Very Strong” in global enterprise mobility, with comprehensive offerings from connectivity to managed mobility, cost, contract, endpoint and incident request management, and professional services.
As the report points out, “International Mobility Services has focused on its Multisourcing Service Integration (MSI) strategy to add transparency into governance processes with packaged and à la carte services for mobile service management, budget control, agnostic TEM, contract management, cost optimization, process automation, incidents and requests management, IT service integration, device lifecycle management, and mobile security.”
"We are very pleased with the positive assessment by GlobalData of our enterprise mobility service portfolio, in particular our new product additions to MSI for Mobility, such as process automation with our specially adapted ServiceNow platform and UEM service enhancements. We work closely and constantly with our customers to understand their pain points and needs. Their main priorities remain reducing mobility TCO and addressing the increasing complexity of mobile IT services. Our customer listening is paying off as we see increased interest in and demand for MSI for Mobility."
Patrick de Trez, Head of International Mobility Services, Orange Business Services
"This positive recognition by top-tier industry analyst firm GlobalData is further proof of the relevance of our strategic application of the Orange Business Services MSI framework as a truly transversal digital service value proposition. As GlobalData confirms MSI, as applied to enterprise mobility, is now an important part of the full picture. We will continue to work hard with the International Mobility Services team to extend our MSI capabilities for managed mobility."
Daniel Bigagli, Director, Enterprise Services Business Unit and MSI Program Sponsor, Orange Business Services