International Mobility Management is a set of managed services supporting large multinational companies in the deployment and day-to-day management of multi-domestic mobile fleets and mobility value added services such as Device Management Premium, Business Everywhere Smart and Telecom Expense Management. Our team of specialized and dedicated personnel helps you in the design, deployment and management of your mobility strategy worldwide.
Delivering outstanding mobility service management from build to run phase
Our flexible service management solution that offers a unique level of central visibility, governance and efficiency. Thanks to our extensive experience in mobility, we have defined specific roles to best support you in every phase of your project.
International Implementation Manager
Coordinates the implementation of your local mobile fleets, managing the organizational complexity on your behalf and giving you direct and central visibility.
International Project Manager
Manages and coordinates the deployment and technical integration of Orange mobility value added services (i.e. Telecom Expense Management, Device Management Premium and Business Everywhere Smart) within your IT infrastructure and processes.
Global Service Desk
Dedicated mobility Service Desk supporting your Fleet Managers and Service Desk in English and French. Available 24/7 as an option.
International Customer Service Manager
Single point of contact throughout the contract organizing regular meetings to ensure the solutions are meeting your expectations.
Comprehensive mobility service management packages
The International Mobility Management packages cover all the traditional phases of a successful mobility project as defined by Orange Business Services (Service Transition, Service Manage and Service Optimize). Through these packages, you benefit from industrialized services that are quickly deliverable and that can be adjusted to fit into your specific organization and business requirements.
Efficiently orchestrate your global mobility strategy
With International Mobility Management, we simplify addressing the strategic challenges of managing mobility centrally by offering truly global support for your mobility solutions, whatever your local mobile operators. Thanks to our agnostic approach, we integrate Orange, FreeMove, Bridge Alliance and any other operator, leveraging on Orange Business Services' expertise in mobility to deliver managed services that make sense for you. International Mobility Management delivers concrete business benefits such as enhanced central visibility into your local business with regular status reports and continuous monitoring, as well as time savings and productivity with an effective coordination between Orange experts and your internal teams. In addition, our teams are continuously trained with the different levels of ITIL® and follow best practice guidelines with three certifications - ISO 9000, ISO 20000 and ISO 27001 - to deliver a structured and reliable support.