Business Talk: rationalize telephony services to any country around the world

Business Talk is available in more than 160 countries and territories to optimize telco costs and to replace multiple local providers. The solution provides a global, seamless voice service with the ability to manage all types of calls: outbound, inbound, on-net, off-net and local at national and international levels.

Your enterprise telephony services

On-net dialing
(site-to-site)

Access to emergency services

Off-net dialing to fixed and mobile
(domestic and international PSTN break-out)

Access to any toll-free, toll-shared and premium numbers

Direct inward dialing + CC (0)
NSN (number assignment or portability)

Directory listing into national DB's

 

Business Talk coverage

  • On-net: 136 countries and territories
  • Off-net international: 80 countries and territories
  • Off-net domestic: 78 countries and territories
  • LVS Direct Inward Dialing: 51 countries and territories
  • LVS Full Unplug: 30 countries and territories

Business Talk Digital

  • Self ordering, self care portal and API
  • Options and sites into a single place
  • Optimization and control
  • Improved collaboration

 

 

Business Talk helps you to transform your telephony into IP while preserving your existing investments (legacy or IP voice) or to connect your unified communications infrastructure to the outside world. This dynamic and versatile service enables you to address the various enterprise telephony challenges of today – from global control and consolidation to addressing local voice requirements in a given country.

 

Simplicity, flexibility, scalability

SIP trunks provide operational simplicity, the power to expand and contract and seamlessly integrate multi-channel communications to make your business more agile.

Cost savings and increased visibility

Realize cost savings of up to 40% of your voice budget. Centralized reporting provides accurate visibility on voice spend, and local billing is available in most countries, if preferred.

Global delivery

Extensive international experience in deploying SIP trunking. We manage the entire migration process worldwide.

Improved business continuity

Rewrite your disaster recovery plan with more resilient communications. Deploying several SIP trunks enables you to switch between trunks in case of any disruption.

Security

We build stringent security into our MPLS private network on top of our voice security solution. We use session border controller (SBC) demarcation between all network elements, and we can encrypt voice, if required.

 

A fully digital journey

Our "My Service Space" service portal provides a complete digital experience:

  • From our Business Talk self-care portal, you can place orders and configure and manage your voice sites and associated options, all in real time
  • In addition to the self-care portal, which already provides great autonomy and flexibility, you have the ability to connect with your environment through our own APIs, providing a seamless ordering and provisioning journey
  • Our web portal also provides additional visibility of usage and site inventory dashboards, fault reporting and electronic invoicing capabilities

User benefits

Optimized
Rationalize your telephony services connecting all your sites
Simple
No need to have multiple providers thanks to Orange global coverage
Smooth
Transform your telephony infrastructure progressively
UC ready
SIP Trunking is fully compatible with your primary UC

Maersk choose direct routing



The configuration and deployment was simple and quickly executed. Overall, it was a successful, yet uneventful pilot, because everything went perfectly with the voice quality being excellent. Many thanks to Orange for their expertise in helping us prove out Teams Direct Routing.

 

Peter Wilkins, Enterprise Architecture, UCC & Contact Center, Maersk Line Limited

 
Business Talk

Business Talk

Connect your offices around the world

Download the brochure

 

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