Alcatel-Lucent Enterprise: connecting everything

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Our mission is to make everything connect to create the customized technology experience customers need. We deliver networking and communications that work for your people, processes and customers from your office, the cloud or in combination.

Together, we make everything connect for you

Alcatel-Lucent Enterprise and Orange are Global Strategic Partners, providing end-to-end solutions and integration services. We help enterprises unify their networks and become digital, redefining the standards of user experience with multi-party, multi-device and multimedia conversations and making their workforces more engaged than ever.

Thanks to this partnership, employees can expect the same level of intuitive, flexible, agile services that they get at home. When in control of their communications, they feel more connected and productive.

Alcatel-Lucent Enterprise and Orange believe the hybrid cloud, where the platforms connect to the cloud to offer more flexible unified communications, is the future for this market and its ecosystem. Together we address small, medium and extra large private enterprises, government entities and defense with very specific solutions solving business challenges.

The digital workplace transformation partner

The Alliance between Alcatel-Lucent and Orange Business Services aims to consistently deliver a unique value proposition to our customers across the world.

  • Create a better working eco-system, tailored to the individual needs of customers through a comprehensive range of solutions and services. Our solutions adapt to customers, their networks, mobility, unified communications, collaborative solutions, security, IT solutions – enabling hosting and virtualization of industry solutions, professional services and customer relationship management
  • Strong experience in providing global communications solutions for multinational businesses through our unique global partnership
  • In-depth experience in Alcatel-Lucent solutions, solid foundation for this strategic partnership to maximize the customer experience

With us, you get a partner and supplier who understands today’s increasingly complex business requirements and who can help you align your communications network with your business objectives. To ensure that each step of your digital transformation is successful, we provide a portfolio of professional services, including life-cycle services, support services, outsourcing services and out-of-the-box solutions. We work with you to ensure that solutions, products and services are tailored to the unique needs of your organization.

Our partnership covers all aspects of an alliance program: commercial, marketing, operational and innovation.

We stand out for our strong ability to deploy and to deliver end-to-end the Alcatel-Lucent Enterprise portfolio, and also for our ability to address any type and profile of business from small to extra large in France and across the globe.

Connected platforms for best-of-class digital transformation

Enabling multi-channel branch strategy to enhance customer service

BNP Paribas Fortis implementing multi-channel marketing and CRM

The migration to a VoIP solution with Orange Business Services has been very successful. It is a key part of our multi-channel strategy and is enabling our call centers and branches to focus on what they are each best at and, as a result, deliver better customer service and increase sales.

Peter Hoefman (IT Division Manager, Local Distribution Channels and CRM, BNP Paribas Fortis

Read the full customer story.

Orange Business Services is certified Alcatel-Lucent Enterprise:

  • Accredited Business Partner
  • SMB Segment Specialist
  • Enterprise Segment Specialist
  • Hospitality Segment Specialist
  • Network Segment Specialist
Visit Alcatel-Lucent

A heritage of innovation and dedication to customer success has made Alcatel-Lucent Enterprise (ALE) an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide.

  • Colombes (France) based company with a global reach and local focus
  • More than 2,200 employees
  • 2,900+ partners who serve over 50 countries