Our Partnership in numbers

120+

Orange Business and Genesys's customers

25+

Years of Partnership

177

millions of minutes routed globaly

48,550

Genesys Licenses managed

A Unique Partnership to Boost Your Performance and Growth

Solutions that bring together Orange’s expertise and the comprehensive capabilities of Genesys Contact Center to deliver innovative, reliable, and tailored customer experience solutions.

Omnichannel Solutions
Artificial Intelligence & Analytics
Automation
CRM Integration
Performance Optimization
Social Listening
Secure Voice Payment (PCI DSS)
Business Continuity Plan

Orange Business and Genesys unite to deliver exceptional experiences for customers and employees.

Orange Business and Genesys share a long-standing, trusted partnership with leading clients worldwide. Together, we drive digital transformation by creating unified, personalized customer journeys, delivering a smooth and engaging experience.

Our ELITE partnership, built on two decades of joint engagement, combines Orange’s end-to-end service approach, and Genesys’s leadership in cloud contact center platforms. Orange boasts one of the largest pools of experts in contact centers, data, cloud, and security.

Logo Genesys Cloud

From Strategy to Personalization: Orange Business, Your Key Partner for Deploying and Integrating Genesys Solutions Globally

From defining your strategy to customizing applications and managing your ecosystem, our deep expertise in the Genesys portfolio makes Orange Business the ideal partner to deploy their solutions Worldwide.

Genesys is trusted by over 11,000 companies for their customer experience solutions.

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