- Hosted in France and connectable to the hospital group’s information systems, the platform is designed to help all job functions within a network of public hospitals in the Normandy region of France (GHT Rouen Cœur de Seine) adapt to generative AI that is useful, responsible, and well-governed.
Rouen University Hospital (CHU de Rouen), the support entity for a network of public hospitals in the Normandy region of France (GHT Rouen Cœur de Seine), has selected Live Intelligence by Orange Business to provide all professionals with an accessible and secure generative AI (GenAI) platform tailored to the sovereignty needs of nine entities within the group. This initiative will provide a common framework for GenAI adoption, support upskilling across all job functions, and foster new use cases to enhance hospital efficiency.
Several use cases already deployed
In the research teams at Rouen University Hospital, GenAI streamlines the grant application process for researchers, reducing the time from three weeks to two days. In sourcing, a request process that involves drafting specifications and evaluation criteria could reduce timeframes from two weeks to one day. The ambition is to develop a long-term co-innovation program with other university hospitals to co-develop use cases that will be valuable for the entire healthcare industry.
A controlled environment that addresses sovereignty
Live Intelligence provides a controlled environment, consistent with the sovereignty requirements of the healthcare sector. The choice also reflects the hospital’s larger commitment: to better govern usage, raise awareness among teams about responsible AI use, and limit reliance on unverified tools, all while embracing social and environmental responsibility.
"We chose Live Intelligence to provide the GHT Rouen Cœur de Seine public hospital group with an accessible, secure, and tailored GenAI solution across our network. Our goal is to leverage a trusted framework to develop use cases that benefit all job roles, from doctors and care teams to administrative and technical staff, in their daily work" said Stéphanie Decoopman, CEO of the Rouen University Hospital.
A long-term partnership
The Rouen University Hospital, on behalf of the regional hospital network, is installing more than only a simple GenAI platform. It turned to Orange Business as its long-term trusted partner, leveraging its tech and healthcare expertise for infrastructure, strategy and operational support. Orange Business is committed to supporting the hospital and its regional network through this transformation initiative. Its goal is to deploy practical, robust solutions that keep pace with rapid AI developments. These solutions are grounded in the realities of hospital operations and are flexible enough to adapt to evolving needs over time, including the transition to agentic AI.
"Some hospital staff today can feel they have become ‘data managers’ as much as healthcare professionals, spending significant time on documentation, administrative tasks, and coordination. The decision by Rouen Seine Valley Hospital Group to choose Live Intelligence as its trusted GenAI platform aims to empower staff with agentic AI capabilities, enabling them to reclaim time to focus on what truly matters: patient care, meaningful work, and collaboration. GenAI can improve working conditions and support all healthcare workers, support functions, and technical personnel to deliver better patient care," states Claire Scotton, Vice President of Healthcare & Life Sciences at Orange Business.
Orange Business positions itself as a trusted partner to support healthcare organizations in all aspects of digital transformation, from infrastructure to business challenges.