Promoting access to responsible digital solutions

Digital innovation can only create real impact when it is built on trust. In a world where data and AI are ubiquitous, there’s no doubting the positive impacts across many domains. However, ethical concerns surround their applications, which is why we’re in a unique position to help customers navigate security, resilience, compliance, and sovereignty.

Our goal: support technological evolution with fairness, transparency and accountability – because possibility starts with tech you trust.

Our commitments in figures

11

external stakeholders take part in the Orange Data and AI Ethics Council

95%+

of our employees have been trained in cybersecurity and business ethics at Group level

1st

company awarded the GEEIS-AI label

Putting our goals into action

Orange Digital Centers for digital equality

Orange Digital Centers for digital equality

Through the creation of our Orange Digital Centers, we support the development of digital skills to enhance inclusion:

  • Free support initiatives
  • Creation of local projects

Safe and reliable digital ecosystem

Data breaches, downtime, and compliance risks can threaten your business. Our secure and resilient networks, cloud, and cybersecurity solutions give you the confidence to operate safely and reliably.

Rules for the use of generative AI

Generative AI brings tremendous potential, and with it, ethical and operational risks. To navigate this safely, Orange Business sets clear guidelines for every project, product, and activity involving this technology. This means building trustworthy AI that aligns with EU regulations, the EU AI Pact declaration, and our Data and AI Ethics Charter, ensuring the highest standards of transparency and accountability to support a sustainable digital future.

A recognized approach

GEEIS-AI label for inclusive development

Through robust governance and lifecycle management, ethical AI is embedded across all operations and extended to customers, minimizing resource use, prioritizing energy-efficient practices, and ensuring responsibility throughout the AI lifecycle. Research teams also work to reduce bias in algorithms. This approach earned GEEIS-AI (AI Gender and Diversity) certification, raising awareness across the full AI development chain, from design to deployment. 

International Charter for Inclusive AI

Orange and Arborus spearhead the International Charter for Inclusive AI, which commits companies to:

  • Implement fairer systems based on unified, consistent, verified, traceable and actionable data
  • Monitor AI-based solutions and continuously adapt processes
  • Raise awareness among prescribers of AI-based solutions
charte déontologie

Code of Ethics

We are committed to acting with integrity, adhering to the law and cultivating a healthy environment aligned with our commitment to being a responsible and trusted company.

Driving effective climate action

To understand AI’s carbon impact, we’ve introduced a first-of-its-kind carbon calculator through the Live Intelligence GenAI offer, applied across all GenAI products and services to provide transparency, measurable impact, and a clear path toward a low-carbon future. Our Frugal AI methodology drives high-performance results using less energy, data, and computing power, creating models with smaller datasets and energy-efficient algorithms during both training and inference phases, making AI more sustainable, cost-effective, and resource-conscious. 

responsible digital future

Guiding clients toward a more responsible digital future

We provide our clients with expert advice and solutions for their digital challenges, encompassing data protection, cybersecurity and control of AI solutions.

Digitalizing for good

Christel Heydemann, CEO of Orange

“The adoption of the Data and AI Ethical Charter marks our determination to develop these innovative technologies in the service of our customers within a respectful and ethical framework, ensuring a trustful relationship with all our stakeholders.”

Want to learn more?

Sustainability-driven GenAI: the Orange Business approach

Emphasizing our commitment to being a trusted operator, Orange Business is actively deploying a carbon-calculation approach with its Live Intelligence GenAI offer.

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Orange Business advances internal applications with eco-design excellence

In response to the climate urgency, Orange Business is actively reducing the environmental impact of its internal applications by adopting an eco-design approach. This aligns with our goal of reducing our carbon footprint and promoting sustainable business practices.

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Measuring what matters to support responsible AI practices

We are laying the foundation for the future of responsible and sustainable AI through a combination of regulatory compliance and structured governance.

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The Orange Data and Artificial Intelligence Ethical Charter

Orange positions itself as the trusted player that gives everyone the keys to a responsible digital world. We advocate and work for the development and deployment of ethical and responsible artificial intelligence systems.

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