Consolidating multi-supplier complexity to accelerate European expansion and enhance driver safety

Operating across 24 European countries with 6,500 clients and 70,000 active GPS tracking devices, the fleet telematics provider experienced rapid regional growth. However, this expansion created significant operational hurdles. Managing disparate suppliers across multiple territories meant juggling conflicting pricing structures, fragmented delivery workflows, and inconsistent service level agreements (SLAs). This multi-vendor environment increased administrative overhead and made international data traffic management costly and time-consuming. To sustain its expansion across Southern, Central, and Eastern Europe, the provider required a single global IoT communications partner to unify SIM management, deliver reliable cellular connectivity, and support driver safety initiatives.

European IoT expansion

The fleet telematics provider defined core operational goals to eliminate supplier fragmentation, stabilize cross-border connectivity costs, and safeguard its brand promise across Europe.

Deliver seamless IoT connectivity across all European markets
Consolidate supplier management into a single partnership
Improve driver safety and operational agility

Unified global IoT SIM connectivity and centralized fleet management portal from Orange Business

Orange Business deployed a comprehensive IoT solution with global SIM connectivity and a single form factor across all operating territories. Through the centralized Orange Business M2M portal, the customer gained real-time visibility and control over its entire deployed SIM estate. The portal provides interactive management dashboards, automated provisioning, and continuous monitoring of roaming performance. In addition, Orange Business established an end-to-end logistics and service framework, backed by a predictable pay-as-you-go data rate structure across the EU28. This unified architecture replaced multiple regional contracts with a single point of contact and standard service level agreements.

Orange Business provides continuous end-to-end support to ensure the fleet telematics provider maintains uninterrupted data transmission between connected in-vehicle tracking units and central cloud platforms, regardless of border crossings.

Connected smart products
Empower your IoT connected devices on the Orange cellular network

Greater operational agility, simplified SIM governance, and predictable cross-border IoT expenses

By partnering with Orange Business, the European fleet management provider successfully eliminated multi-vendor complexity across 24 countries. Consolidating operations under a single global IoT provider delivered streamlined SIM fleet management, optimized device delivery workflows, and uniform service quality. The single pay-as-you-go tariff across the EU28 introduced clear cost predictability, allowing the company to forecast financial requirements accurately as device volumes expand. With reliable, high-availability cellular connectivity powering 70,000 GPS tracking units, the company has increased overall business agility, strengthened its regional market position, and secured the foundation for continued international growth.

WHAT OUR CUSTOMER SAYS ABOUT US

General Manager, European Fleet Telematics Provider

"Partnering with Orange Business, a global operator with expertise in M2M and connected technologies, is a guarantee of quality service. The Orange Business M2M portal, which includes various dashboards and SIM management capabilities, gives us a powerful tool and makes our SIM-related activities much easier and straightforward. Additionally, as we operate across multiple European countries with specific data traffic patterns, we benefit from a single pay-as-you-go rate in all countries."

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