Leveraging data to revolutionize transport services
The company sought to use advanced analytics and cloud technologies to improve operational efficiency, enhance traveler experiences, and reinvent how transport services are delivered to citizens.
Key objectives included improving the accuracy and reliability of information provided to travelers, ensuring timely arrivals, and implementing innovative approaches to mobility.
Driving innovation through data and cloud solutions
The transport company aimed to modernize its operations, deliver a seamless customer experience, and accelerate the deployment of new digital services. The focus was on leveraging real-time data, cloud agility, and scalable technology platforms.
Orange Business delivers 24/7 platform support and incident management
Scalable, secure infrastructure for data integration and advanced analytics
The new platform leverages AWS services, including Amazon EKS for containerized application development and Amazon Elastic MapReduce (EMR) for big data processing. This flexible architecture allows the transport company to use multiple database technologies tailored to user needs, supporting continuous integration and deployment. Orange Business delivers 24/7 platform support and incident management, ensuring high availability and rapid response to operational challenges.
Orange Business's ongoing infrastructure optimization helps the company balance cost, scalability, and performance, keeping the transport operator at the forefront of digital mobility innovation.
Continuous innovation powers future-ready mobility solutions
With a robust, data-driven platform in place, the transport company is now exploring advanced applications such as predictive transport timetable accuracy, contactless payments that recognize transport zones, and the potential integration of autonomous vehicles. The cloud-native approach and Orange Business expertise position the company to deliver next-generation mobility experiences.
The journey continues as the company seeks to push the boundaries of customer experience and operational excellence in the transport sector.
Real-time insights drive customer satisfaction and operational agility
The transformation has enabled the transport company to deliver accurate, real-time travel information, improve fleet management, and accelerate the rollout of new digital services. Customers benefit from enhanced reliability, and the company is positioned to lead the way in innovative, data-driven mobility solutions.
A leap forward in digital mobility
Collaborating for smart mobility innovation
Orange Business & AWS: Accelerating Digital Transformation Together
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Partners
Amazon Web Services
Advanced Partner
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7 expertises
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