Enabling Customer Innovation for Evolving Business Needs

Key messages:

• Orange Business is committed to helping customers adapt and thrive in a rapidly changing business environment.
• The company’s platformization strategy delivers a unified digital environment, making it easier for customers to access and combine connectivity, cloud, and cybersecurity services.
• Evolution Platform provides flexible, scalable solutions that enable organizations to innovate and respond quickly to new challenges.

For Orange Business, innovation begins with trusted technology. The company’s platformization strategy offers customers a unified digital environment, enabling seamless access to connectivity, cloud, AI, IoT, and emerging services—all through a single, integrated portal. This approach is designed to deliver a cohesive, AI-first platform experience for its customers. This is in line with Orange’s "Trust the Future" initiative, which aims to strengthen its leadership in connectivity and trusted digital services, and to accelerate sustainable and responsible growth.

For many organizations, innovation is constrained by a fragmented digital infrastructure, with AI workloads, SD-WAN, cybersecurity, cloud, and legacy networks often sitting across multiple vendors, tools, and operating models. Evolution Platform, an Network-as-a-Service (NaaS) solution combining cloud, connectivity and cybersecurity services, is a key enabler of the agility demanded by today’s volatile business circumstances. 

Evolution Platform allows customers to create, amend, or retire network and cybersecurity services from almost twenty different vendors – in near real-time. It is designed around state-of-the-art APIs that create a common language enabling services to communicate, exchange information, and operate together. The API-first approach ensures that interoperability is built into the foundations of the ecosystem rather than added later. It therefore acts as a bridge between these different environments, providing customers with access to the innovation they need to adapt to changing business circumstances. 

Gartner recently noted that worldwide spending on AI-optimized IaaS was projected to grow 96% through 2026, reaching $42 billion¹. It explained that “This growth is driven by continued demand for infrastructure to support large language model (LLM) training and the rapid operationalization of AI across enterprise applications and workflows.” 

Evolution Platform is ideally placed to help customers address these challenges. It allows them to support new traffic patterns, distributed compute, and intensive platform usage, helping them to scale up or down as required. This makes it easier to support emerging AI use cases and new digital business models without rebuilding the underlying infrastructure every time that demands change.  

Evolution Platform uses a modular framework to automatically chain pre-integrated cloud, connectivity, and cybersecurity solutions – on demand. It features automated, AI-assisted, self-service provisioning that reduces deployment times from months to minutes. Customers can rapidly provision network and cybersecurity services from a growing selection of 25 solutions offered by 16 vendors. As the market evolves, new solutions can be onboarded within weeks, and services can be scaled down as needed, helping to avoid vendor lock-in.

Just as importantly, all the software from these vendors has been implemented natively on Evolution Platform – any updates or new features that are added to these solutions are therefore immediately available to our customers. 

In a fast-moving market, customers need the ability to start with one vendor, add another, replace a solution, or expand and reduce capacity as their needs change. Evolution Platform gives customers ‘the right to be wrong’: the ability to re-think their options without undermining the user experience or service continuity, and the freedom to evolve their technology choices without being trapped by previous decisions. 

Its composable, multi-vendor architecture enables organizations to replace existing solutions, and scale services – on a consumption-based pricing model – as needed, while preserving operational continuity and a consistent user experience.

From the beginning, the vision behind Evolution Platform was for it to serve as ‘the hyperscaler of the connectivity world’. The goal was always to support a wide range of customers and innovation models. So, the platform is built around standard, software-based infrastructure and leveraging vendor’s native management planes. 

That means that, for example, a Systems Integrator could use Evolution Platform as a conduit for the solutions they provide to their customers, with all the underlying network and cybersecurity services provided automatically. As a result, customers gain the control, convenience, and choice they expect from Hyperscalers — but for network and cybersecurity. 

In an already unstable business environment, AI introduces additional risks by reshaping the world at a pace that organizations often struggle to match. That’s why the platform is called Evolution: it is designed specifically to support the ongoing evolution of our customers as they navigate these challenges. Evolution Platform offers the flexibility to innovate without being confined to a single path. Organizations can test new services, scale successful ideas, pivot when necessary, and integrate partner innovations into their infrastructure more rapidly. Guided by the belief that possibility starts with tech you trust, Orange Business supports the adaptation that enables its customers to achieve a competitive advantage.

¹ https://www.gartner.com/en/newsroom/press-releases/2026-08-10-gartner-forecasts-worldwide-artificial-intelligence-optimized-iaas-spending-to-grow-96-percent-in-2026