How to recover your lost login?

You want to sign in to your Orange Business Customer Space but you can’t remember your login, this short guide puts you in the exact situation and shows you how to use your credentials recovery option to get back into the portal quickly and securely.

VIBE Authentication Page

From Your Authentication Page

From your authentication page on “My services”, click on the "I've forgotten my login" option to open the login recovery form.

vibe_authentication_insert_your_email

Step 1: Enter your email

Type the email you used for your account in the Email field.

Captcha

Step 2: Copy the characters (captcha)

 

Look at the small captcha image and type the characters into the dedicated box.

click "Load another image" if the letters are hard to read.

Myservices_validating_your_request

Step 3: Validate

Click the "Validate" button to submit your request.

  • Your request, then, will be received and in a few seconds, you’ll receive an email with the instructions to recover your Login.