Orange Business and Custodia partner to provide integrated regulated data management services

New and expanding global compliance regulations for communications are putting enterprises under increased pressure to transform how they manage regulated digital data. Orange Business and Custodia Technology, a global expert in regulated digital data, have partnered to provide an end-to-end regulatory compliance service for multinational enterprises.

The global partnership comes at a time of more demand for centralized governance, risk and compliance managed services, as companies struggle with the ever-increasing volumes and types of data along with the complexity of global, local and industry-specific regulations.

Together, we are reshaping how industries approach digital data, initially addressing the highly regulated financial services sector.

Financial institutions must capture, monitor, and have immediate access to their voice and communications data across multiple modalities to ensure they are compliant. This is achieved using Custodia’s CC1 service, which provides advanced capturing and reconciliation capabilities, along with real-time alerts to help identify policy violations or suspicious behaviors.

CC1’s vendor-agnostic approach means it can be integrated into any communications system, such as Microsoft Teams, Cisco UCM Cloud, Zoom and instant messaging applications, to capture, validate, and archive information, including IT and OT data. It allows organizations to eliminate data silos, capture data rapidly, and maintain complete visibility over their compliance ecosystem through an easy-to-use portal.

Orange Business will provide network connectivity globally and a fully managed SaaS service that delivers security, scalability, and comprehensive cloud-enabled data management. In addition, the service will enable enterprises to provide valuable business insights from regulatory digital data and gain a competitive edge.

Custodia chose to partner with Orange Business because of our extensive global footprint, end-to-end service delivery capabilities, and managed service expertise. We operate in 220 countries and territories across the world, and our cloud and multi-disciplinary experts support organizations to ensure performance, resilience, productivity, and security.

Regulatory compliance across industries

The regulatory demands on data capture today reach beyond communications data to cover IT and OT in industrial sectors, including manufacturing, energy, and pharma, where we have a wealth of knowledge of digitalization as a global operator and integrator. Working with Custodia, we will create an innovative, fully managed SaaS solution to help enterprises across industries determine and manage risks linked to data privacy, sovereignty, and regulatory compliance across value chains.

“We believe the combination of Custodia’s CC1 regulated digital data management service and Orange Business’ position as a global, trusted network and digital integrator has the ability to deliver and support highly regulated companies with a truly end-to-end, global data management service. This will not only help enterprises manage regulatory compliance risk, but also leverage their data to create value for their end-customers and themselves,” adds Custodia Chief Executive Officer Chris Hartley.

Scott Williams
Scott Williams

As President of the Americas for Orange Business, Scott leads the company's enterprise activities across North and Latin America, helping multinational companies transform their businesses, enable new business models and realize the full potential of their data to create a positive impact. He is a seasoned leader in the IT Services and Communications industry, having held executive roles spanning a 30+ year career. His responsibilities have covered management consulting, IT leadership, sales, business operations and global account management across a portfolio of top-tier companies.