International SOS chooses Orange to secure and manage critical applications in the AWS cloud in Europe

International SOS moves business-critical applications to AWS cloud to improve efficiency, accelerate releases, and develop new services for its global client base.
Orange delivers fully managed, sovereign cloud operations in Europe, ensuring EU data privacy compliance and enhanced security for International SOS’s sensitive workloads.
Strategic partnership with Orange and AWS drives innovation, operational agility, and opportunities for future managed cloud services.

Securing cloud transformation for global health services

A global pioneer and leader in international health and security risk management, International SOS decided to move business applications, including its business-critical Workforce Resilience (WFR), to the cloud. This would improve efficiency, deliver releases faster to customers and allow it to develop and launch new services. However, it needed to address the concern of data sovereignty for its customers regarding European compliance and the invalidation of the Privacy Shield.
International SOS provides tailor-made health and security services for global organizations’ mobile workforces 24/7. With its 26 assistance centers, offering support in 100 different languages, 5,400 health professionals and its access to over 3,200 security specialists, International SOS helps companies reduce and mitigate their exposure to health, well-being and security risks. Operating out of 90 countries, International SOS looks after 75% of the Fortune Global 100, 65% of the Fortune 500 and deals with over four million assistance calls annually.

Objectives

International SOS needed to improve agility, accelerate service delivery, and ensure strict compliance with European data privacy regulations.

Migrate business-critical applications to the AWS cloud

Ensure end-to-end data sovereignty and regulatory compliance

Enable faster development and launch of new services

Managed service provider for data privacy and operational excellence

International SOS subsequently chose Orange as its trusted partner to act as its managed service provider. The scope encompasses managing International SOS’s business-critical applications in Europe. Orange complies with EU data privacy regulations and requirements for storing EU data within the EU.

Orange Business was already a strategic partner for International SOS and has a strategic global partnership with AWS, including migration competency capability. Orange submitted a detailed analysis on risk associated with data leakage and the impact on European-end customers to the company. It also provided an overarching view of how Orange, could provide International SOS with better protection than its competitors.

Build a trusted digital environment

A trusted partnership: Orange delivers secure, managed AWS cloud operations for International SOS’s European workloads

International SOS opted to go with Amazon Web Services (AWS) cloud to support its business development ambitions. AWS offered the right level of scalability, cost-efficiency, and security that the company was looking for. International SOS also wanted an additional layer of secure operations by a European company. The company has a separate provider for customers outside of Europe.

International SOS has a strategic global partnership with AWS, including migration competency capability. Orange submitted a detailed analysis of the risks associated with data leakage and the impact on European customers to the company. It also provided an overarching view of how Orange, as a trusted partner, could provide International SOS with better protection than its competitors.

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Operational agility and enhanced security for European workloads

Orange expertise as an AWS partner has enabled International SOS to optimize its European workloads on the AWS cloud to deliver a faster enhanced service to its customers. The AWS cloud solution brings with it richness in terms of capabilities and automation.
On top of AWS automation services, International SOS is also benefiting from an additional level of security.

A trusted, innovative partnership for future-ready health and security services

The project highlights the trust and innovative partnership that has been achieved between Orange and International SOS. In addition to strengthening its long-term relationship with International SOS, Orange has affirmed its position as a strategic partner, providing opportunities to provide additional managed services on AWS for applications and workloads in the future.

Partner

Orange Business & AWS: Accelerating Digital Transformation Together

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International SOS

International SOS is the world’s leading health and security services company. It partners with 9,500+ organizations, delivering health & security services in 90 countries. With 81 offices, 26 assistance centers, 53 clinics, 1,000+ locations, 24/7 support and access to 103,000 accredited providers.

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