Meeting the demands of digital banking transformation

A leading European financial institution, with over 190,000 employees and over 1,800 branches worldwide, it set out to become “the bank for a changing world.” To deliver the best customer experience and empower employees in France, the bank needed a modern network foundation to support its culture of innovation and deployed high-performance tools for 25,000 employees in France to optimize Cloud data flow management. With rapid digitization across the industry, the organization required an agile, scalable, and secure infrastructure that could be deployed quickly across all branches. The critical challenge: enable digital excellence for both customers and employees, while ensuring the highest levels of security and operational continuity.

Building a resilient, customer-centric digital banking network

The bank’s digital transformation strategy focused on delivering seamless, secure, and high-performance services for customers and employees across all French branches.

Accelerate digital transformation across all French branches
Deploy a secure, scalable network to support cloud-based innovation
Optimize bandwidth and user experience for employees and clients

The bank’s digital transformation strategy focused on delivering seamless, secure, high-performance services for customers and employees across France

Agile SD-WAN deployment powers secure, high-speed connectivity across every branch

Orange Business partnered with the financial institution to deliver a flexible SD-WAN solution, rapidly deploying it across 1,800+ branches in France. The programmable, scalable SD-WAN architecture enables fast rollout of new services and real-time monitoring, supporting the bank’s drive for digital agility. The team installed over 3,600 WAN access lines - two per branch, with one dedicated to secure Internet access, to ensure operational continuity and performance. Integrated firewalls and robust security controls were implemented at every site to protect sensitive financial data and comply with regulatory standards. The SD-WAN solution enables administrators to optimize application performance, proactively detect and resolve issues, and maintain the highest levels of security and reliability for both employees and customers.

This foundation empowers the bank to deliver the best digital experiences, with the agility to adapt to changing needs. The secure, scalable network ensures seamless service and supports the organization’s ambition to lead in digital banking innovation.

Cloud connectivity and integrated security for digital banking excellence

Building on its agile SD-WAN, the bank leveraged native multi-cloud and multi-application hybrid connectivity to accelerate its digital transformation. The SD-WAN architecture, combined with Orange Business and Cisco technology, allows seamless integration with cloud platforms and secure management of data flows. Intelligent routing optimizes bandwidth for each application, enhancing performance and user experience for both employees and customers. Security is embedded at every level, with advanced firewalls and compliance controls protecting critical data as it moves between cloud and on-premises environments. The network’s programmable, adaptive design enables the bank to innovate rapidly while maintaining the strict security standards essential to the financial sector.

This secure, cloud-ready infrastructure positions the bank to introduce new digital services quickly and confidently, while ensuring regulatory compliance and safeguarding customer trust at every touchpoint.

Transforming retail banking with secure, high-performance digital infrastructure

With the new SD-WAN and cloud connectivity, the bank has achieved a tenfold increase in bandwidth, empowering employees and enhancing customer experiences. The agile, secure infrastructure supports innovation and seamless adoption of cloud-based services. Fast, disruption-free deployment has ensured business continuity and customer trust. The organization is now well-positioned to deliver digital excellence across all retail branches, adapting quickly to future demands.

Key figures

Over 190,000

Employee in worldwide

Over 1,800

Branches in France

3600+

WAN access lines deployed

10 x

Increase in bandwidth

What our customer says about us

Chief Information Officer of a major bank

Finding a partner that already had experience in Europe and was recognized for its SD-WAN expertise and operational capacity was crucial. Orange Business emerged as that trusted partner, for us. The Orange teams, with Cisco, showed an impressive ability to understand our business needs, beyond their area of IT expertise. This close collaboration between our teams, from the very start of the project, was one of the keys to its success and its smooth execution.

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