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Orange delivers managed Microsoft Skype for Business Cloud PBX and PSTN solutions following the Skype Operations Framework (SOF) methodology. Our resources are SOF assessed and ready to engage in transforming your business. We are invested in your success and provide solutions for the entire lifecycle.

Our services

Orange has designed the following offer aligned with the Skype Operations Framework methodology to deliver successful Office 365 Skype for Business deployments. Our plan, deliver and operate offer is designed to understand your organizational needs and then be a repeatable approach for planning and deploying on a site-by-site basis.

Our managed Microsoft Cloud PBX with PSTN solutions enable better collaboration, security and productivity, wherever you do business. With our software-as-a-service model, you simply define the number of employees who will use the solution and then pay per user, based on what they need. IM, audio/web/video conferencing and telephony – you can bring the right people into conversations quickly and improve the speed of decision making. Even when working remotely, you’ll have the same interactive experience no matter which devices you’re using, while ensuring you are prepared to adopt the newest features as they are released.

 

Phase

Outcome

Cloud PBX/CCE

Plan

  • Define architecture and approach
  • Persona analysis – end user needs
  • Assess network readiness – QOS, capacity, performance
  • Create adoption plan
  • Undertake remediation and preparation

Business Together Microsoft – Cloud PBX with PSTN solutions

Deliver

  • Deliver high-quality Skype for Business Online services on a site by site basis while driving adoption and initiating operations
  • Deliver CCE infrastructure with Orange SIP trunking solutions to enable PSTN worldwide
  • Deliver end users devices for high quality UC, voice and video
  • Identify personas to target new features and capabilities as these are released
  • Transformation Project – existing telephony
  • Organizational Change Management – training and communication rollout
  • Deliver a hosted CCE Proof of Concept up to 50 users to test voice services with CloudPBX

Business Together Microsoft – Cloud PBX with PSTN solutions

Transitioning to Skype for Business Cloud PBX to fully realize the value of UC. Our expert knowledge allows you to get the most of our your investment.

Operate

  • Maintain and enhance the delivery of a high-quality and reliable Skype for Business Online service to end users over time
  • Support the solution, proactively monitor deployment, report on usage and patterns
  • Orange Service Desk – The first and single point of contact for your CloudPBX/CEE solution

Business Together Microsoft – Cloud PBX with PSTN solutions

With the assurance of 24x7 service management and service availability. Single point of contact globally.

 

 

 

Universal communications and collaboration built on Microsoft Skype Operations Framework

Orange has combined Microsoft’s Skype Operations Framework (SOF) with our solid experience and support structure.

Besides being a global communications service provider, we’re also a leading systems integrator. This means we’re your single point of contact for deploying and maintaining both the equipment and software you need. Learn more >

Transforming your communication and collaboration services with Microsoft Skype for Business

Transformation of your communication and collaboration services to a full Skype for Business enterprise service on a global scale can be a complex task.

With careful long-term planning and following the six steps recommended in this how-to guide you'll be able to successfully deploy Skype for Business.

Want to learn more or discuss global Skype for Business deployment with an expert?

Contact us!

We would so love to hear from you.

If you love Microsoft Skype for Business, let Orange spread the love.

 

 

 

Working in harmony

Delivering on the promise of Microsoft Skype for Business with a holistic approach to deployment and infrastructure management

 

 

Skype for Business connects people in real time with the Skype experience they love from the Office applications they use every day.

Orange has combined Microsoft Skype Operations Framework (SOF) with our solid experience and support structure. From planning to delivery to operations, our fully-managed, end-to-end solution can help you achieve the benefits of a cloud solution based on Skype for Business Online.

It includes a service catalog with supported ecosystem vendor technologies that are ITIL® based and backed by SLAs for high application availability worldwide. Besides being a global communications service provider, we’re also a leading systems integrator. That means we’re your single point of contact for deploying and maintaining both the equipment and the software you need.

1. Best-in-class equipment

Orange is your single point of contact for global equipment provision and installation:

  • Cloud Connector Edition Appliances (CCE), Session Border Controllers and voice gateways
  • Client devices - IP phones and headsets from leading vendors
  • Room-based videoconferencing systems
  • Hybrid environment ecosystem solutions: attendant console, call accounting, voice recording and more

2. Skype across devices

  • Get input without leaving your document. Thanks to Skype in-app integration, you can IM, screen share, talk or video chat right in your documents
  • Connect to your team anywhere with Skype for Business mobile apps across Windows, Android and iOS
  • Easily bring remote participants into meeting spaces of all sizes with Skype for Business Room Systems, including the Surface Hub

3. Complete meeting solution

  • Work like you are all in one room, even when you’re not. Skype meetings offer HD video, desktop sharing, co-authoring, presentations and more
  • Use any phone to join a Skype meeting with dial-in and dial-out PSTN conferencing
  • Reach thousands of people for very large meetings with Skype Meeting Broadcast

4. Immersive experience

  • From desktop videoconferencing to immersive room-based systems
  • Smooth migration for your existing PBX in line with corporate needs
  • Exceptional audio quality (Quality of Experience enabled)
  • Optimized bandwidth via our Business VPN service
  • End-to-end service with SLAs from a single provider
  • Dedicated project manager to coordinate your deployment
  • 24x7 Premier Support for telephony and collaborative tools
  • Contractual flexibility – local and central billing in 17 currencies
  • Support in building a global user adoption program strategy

 

 

Make the case for Skype for Business and find tangible savings

Are you looking to reduce spending across your IT estate? We can help you build a robust business case and ensure that migrating to Microsoft Skype for Business delivers tangible savings.

For a clear picture, the business case needs to measure all elements involved in the project, including transition costs, consultancy, conferencing costs, voice and SIP trunking costs, mobile calls, PBX maintenance, service management and required network upgrades.

See how to optimize your savings in this how-to guide and learn more about building the case for Microsoft Skype for Business.

Download now

Six steps to a better end-user experience

Read our ebook, Working in Harmony: Delivering on the Promise of Skype for Business with a Holistic Approach to Deployment and Infrastructure Management, to discover how to improve end-user experience in Microsoft Skype for Business.

Download now

 

Deploy Skype for Business globally

 

Are you looking to save money while performing the same amount of tasks? Real-time collaboration is a way of achieving this by giving alternatives that bring efficiency and productivity. In broad terms, to transition to the cloud, you have the choice to do it yourself and engage with multiple local providers, where needed, or to work with a global provider. It often comes down to a question of time, money and skills. Not only for planning and delivery, but also for the operate phase. Either way, preparation is key to avoiding the global pitfalls.

More information...

 

Talk with the experts

 

What are the key points to consider if you come from a setup with multiple local vendors, different technologies and legal issues across your company locations? Is your network ready for it? What if you want to take full advantage of voice functionality? Secure a high user adoption rate? Or maximize the value of your Skype for Business solution?

Tap into the experts’ thoughts and lessons learned...

 

Right partners, right approach

 

Integrating, deploying and managing Skype for Business Cloud solutions at the enterprise level across the globe can be a complex task. It requires skills and expertise you may not have in-house, and it's important to select the right partner. We would argue that it requires an ability to be global, local and "glocal" – to have processes and skills centrally to help you define your UC solution, and to join up distributed operations and teams to implement it locally across all types of sites. Orange has the capability to deploy Skype for Business in 160 countries worldwide. We are a Microsoft Skype Operations Framework partner and have a proven track record. With local presence worldwide, we can ensure delivery close to our customers.

Learn more...