[Replay] Microsoft and Orange show you how to transform calling with Microsoft Teams and Direct Routing

Microsoft Teams enables work from home by providing a way to collaborate from anywhere

The new ways of working have transformed the way people interact and businesses operate. Now you use Teams for collaboration, but what about calling? Can Teams Phone System replace your PBX and consolidate calling?

Orange Business Services, a finalist for Microsoft Calling & Meetings Partner of the Year, and Microsoft show you the way to enable calling from Microsoft Teams.

Topics

  • What is Direct Routing and where is it available?
  • Should you Do It Yourself with SBCs versus Direct Routing as a Service?
  • Identify complexity to better plan your project.
  • What about co-existence with your current infrastructure during your transition: Skype for Business, existing telephony, analog?
  • How do you support contact center integration with Teams?
  • Learn about user adoption and success management, along with digital tools to manage your numbers or end users in the Microsoft tenant.

Speakers

Brad Lewis

Brad Lewis
Global Practice Director, Conferencing
Orange Business Services

Michael Burrell

Michael Burrell
Global Practice Director, Unified Communications
Orange Business Services

Sandy Walker

Sandy Walker
Global Partner Lead, Microsoft Teams
Microsoft