Do you want to turn your new communication solution project into a success?

Is it important for you to onboard all employees and help them quickly adopt their unified communication & collaboration solution?
To manage any resistance by promoting new usage in the company?
With User Adoption Services, Orange experts listen to your business needs and support you throughout the solution lifecycle. From defining your adoption strategy to measuring employee usage & satisfaction, they provide support, expertise and proven experience to successfully deliver adoption of UC solutions as your business grows and changes.

User & company benefits

Smooth digital transformation

Your teams are convinced by the benefits of the change thanks to the support & the coaching of the Orange experts.

IT at the heart of digital transformation

We help switching perception of IT with a focus on services which bring value to end-users.

Return On Investment (ROI)

Your employees use their tools, devices & video rooms to their fullest so you can lead to a faster ROI.


Training and coaching services help your teams to lower ticketing and to manage resistance.

Business will love IT

We improve the feeling of belonging to the company and make it more attractive for new talents.
We make sure all our communication follow strictly your brand guidelines. You can use all deliverables to communicate on your brand and after (employees welcome booklet for example).

We support you before, during and after the roll-out

  • #1st step - Prepare the change management plan: preparation & on-boarding, usage audit, focus groups and communication plan
  • #2nd step - Convince & train employees: training & ambassadors, on-site individual coaching and on-line training
  • #3rd step - Measure employee satisfaction: global feedback session and recommendations

End-user adoption journey

A service you can taylor to your needs

Our consultant team will help your core change teams at each step of your digital transformation. We build together the right package for your adoption needs, with your HR, IT & communication departments. We bring our proven end-user adoption methodology and our experience in managing change.

Gecina’s staff enjoys new digital workspace


To provide our employees with a better experience, we now all use the same tools. We decided to restructure and convert all the floors into open spaces to encourage greater collaboration. The new workspace is comfortable and fosters agility and speed in our daily work..."

Olivier Dangréaux, CIO and Head of Digital and Pascal Lemoine, Head of Workspace