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Creating value for our customers

At Orange Business, we've gone from being a B2B telecom operator to a player that brings together the building blocks needed for the digital world to function properly: connectivity, clouds, cybersecurity and data.

Business is entering a period of profound transformation. For multinationals, the challenge is no longer just outperforming their rivals; it is also navigating a world where geopolitical boundaries are being redrawn, and technology is evolving rapidly. Balancing the two is proving very difficult.

New export controls, tariffs and sanctions have risen sharply in the past few years, for example. At the same time, rapid advances in GenAI are impacting business models more quickly than political or organizational structures can adapt. 

Multinationals require consistent technology tools across their global operations to streamline workflows, ensure data reliability, enhance security, facilitate collaboration, and control costs. At the same time, they need to comply with sometimes conflicting regulations across countries and industries. Having business across the US, Europe and China, for example, is now anything but linear.

Operating at the intersection of global capabilities and European principles, we possess a unique strategic position to bridge this gap. We help our customers innovate confidently, while mitigating risks associated with data sovereignty, supply chain uncertainty and regulatory fragmentation. 

Both ourselves and our close partners have a track record of working with critical industries such as defense, public utilities and government services. Trust sensitive organizations can rely on our sovereign, wholly owned and independently operated infrastructure, managed by specialized teams in Europe. This ensures data residency, regulatory compliance and the highest standards of security and accountability.

Simplifying complexity across global markets

We have an unparalleled combination of solutions and expertise in connectivity, cybersecurity, cloud and AI to address these challenges head-on. We are also proud to be the last legitimate European contender with a global state-of-the-art enterprise backbone. Our broad range of infrastructure and workplace solutions provides an unrivalled holistic perspective on the shifting digital landscape.

Most importantly, we understand what enterprises are going through in their digital transformations, as we have been undergoing our own. We know the pain points and how to overcome them. Like us, enterprises are seeking change to become more agile, resilient and innovative, driving higher performance and better results while maintaining strong security and compliance. 

In 2023, we opted to redesign our product portfolio, customer journeys, and internal platforms to support our transformational vision of serving customers better. Central to this strategy is a greenfield IT ecosystem built from the ground up that delivers fully digital-native and AI-powered experiences. 

Simplifying our offerings has enabled us to evolve as a digital services company, focusing on a new IT stack and next-generation products. The fruits of our labor will be revealed next year with many new and exciting products.

I must emphasize that at the core of our mission is supporting our customers in building their resilience, ensuring security and digital trust, and enhancing their competitiveness. This means advancing our network infrastructure, solutions, data and information systems so we can remain independent, provide end-to-end security and full sovereignty so they are fully aligned with the most complex regulations.

The expertise of our partners and the power of our network

To further meet these transformational demands, we have created Evolution Platform, an on-demand environment that brings together connectivity, cloud and cybersecurity services. Its strength lies in the wide range of service building blocks. Using these, our customers can easily personalize their mix of services by assembling them in a way that best suits their business needs. The beauty of this is that any size of organization can benefit from the platform model. Customers can start with one use case and eventually migrate the whole infrastructure. 

Through automation, virtualization, and composability, Evolution Platform simplifies the management of complex infrastructure. It is hosted in our own cloud and plugs into our backbone. Since we launched Evolution Platform, Gartner has positioned us as the sole leader in the 2025 Magic Quadrant for Global WAN. Usage is rapidly increasing as more customers move their connectivity, cloud and cybersecurity to Evolution Platform. 

Expect to experience something very different from Orange Business

All these changes are profoundly reshaping the company as you know it. We have now paved the way for a frictionless, more modular and automated customer experience, powered by AI, that will supercharge value to our customers. Accelerating innovation and speeding up delivery will enable them to seize new opportunities faster in a dynamic digital business landscape that is only going to get more complex.

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