Artificial Intelligence

Artificial Intelligence (AI) is no longer just a technological trend — it has become a strategic driver that helps organizations achieve these goals by fueling innovation, enhancing efficiency, and improving both customer and employee experiences.

Employees are already embracing AI tools to boost productivity in an increasingly competitive job market. However, if organizations fail to provide secure and compliant ways to use these tools, they risk exposing sensitive data and intellectual property.

The path forward is clear: adopting AI responsibly means embedding trust, compliance, and cybersecurity into every layer of implementation — particularly for regulated industries and organizations managing critical information. 

Lessons learnt from Global AI Adoption

Across Europe, organizations have invested heavily in AI solutions while introducing strict regulations to ensure trust and compliance. In contrast, regions such as the Middle East and North Africa (MENA) are rapidly building the infrastructure to support AI adoption, with software and AI workloads still in the early stages. This creates a unique opportunity for organizations in the region to leapfrog traditional approaches and integrate AI responsibly from the outset. 

In highly regulated industries like financial services, which face intense scrutiny and operate across borders, AI adoption must balance compliance with agility. Sensitive data must be monitored, secured, and aligned with both local and international laws. 

A hybrid data storage strategy — which distributes data across multiple locations — enables organizations to maintain resilience, demonstrate compliance, and extract actionable business insights. 

Leveraging Legacy Data with AI

Many organizations, particularly in the MENA region, hold vast amounts of legacy data — handwritten blueprints, multilingual records, and historical archives — that can be difficult to digitize and analyze. Modern AI, especially Large Language Models (LLMs), offers a powerful solution. 

LLMs can process diverse, unstructured datasets, allowing organizations to uncover insights, optimize operations, and accelerate digital transformation. 

AI workloads can be deployed in several ways, depending on security and compliance requirements: 

  • On-premises, for highly sensitive or regulated environments. 
  • Hybrid models, combining local infrastructure with cloud scalability. 
  • Fully cloud-based deployments, offering rapid rollout and flexibility. 

This flexibility allows organizations to adopt AI at their own pace while maintaining control over sensitive information. 

The Role of Cloud and Multi-Cloud Strategies

Cloud adoption is essential to scaling AI efficiently, without the need for heavy hardware investments. It also enables organizations to experiment and innovate faster. 

Hybrid and multi-cloud strategies enhance resilience, compliance, and flexibility by: 

  • Distributing workloads to reduce the risk of data breaches or service outages. 
  • Leveraging multiple trusted cloud partners to ensure reliability and business continuity. 
  • Securely harnessing legacy and historical data for insights and AI applications. 

A trusted global partner can help organizations design the right cloud strategy — ensuring compliance, optimizing performance, and supporting sustainable AI growth across different environments. 

Cyber Resilience and Compliance

Cybersecurity is a cornerstone of responsible AI adoption. Organizations must comply with data retention laws while protecting sensitive information from unauthorized access or loss. 

Resilient systems — supported by hybrid and multi-cloud architectures — ensure business continuity and data integrity. 

Treating data as a valuable strategic asset, and continuously monitoring its location, integrity, and accessibility, is critical for building trust, maintaining compliance, and enabling AI-driven insights. 

Enabling Trusted Solutions Across the Data Lifecycle

To fully unlock the potential of AI, organizations must embed trust and compliance into every stage of the data lifecycle — from data creation and governance to processing, deployment, and insight generation. This requires solutions that combine technological innovation with sovereignty, transparency, and security. 

Live Intelligence, developed by Orange Business, embodies this vision. It is a fully sovereign, end-to-end generative AI platform that empowers governments and enterprises to harness AI securely while maintaining full control of their data. Live Intelligence transforms data into real-time, actionable insights — driving innovation, agility, and digital sovereignty across the Gulf region and beyond. 

Developed in collaboration with trusted partners such as LightOn, a pioneer in sovereign generative AI technology, Live Intelligence offers a scalable and compliant environment for responsible AI innovation. It ensures that data remains protected within national borders while unlocking new opportunities for growth and transformation. 

Complementing this ecosystem, Custodia reinforces data governance and compliance across the lifecycle. Its solutions ensure data integrity, traceability, and retention in complex, legacy, or regulated environments — enabling organizations to maintain consistent, auditable datasets essential for legal, regulatory, and investigative purposes. 

Together, these solutions represent a holistic approach to trusted AI — one that safeguards sovereignty, enhances governance, and accelerates innovation throughout the data journey. 

Unlocking AI’s Potential

AI has evolved dramatically since its inception in the 1950s and the early chatbots of the 1960s. Today, platforms like ChatGPT have showcased AI’s potential for mass adoption, transforming how organizations operate, engage with customers, and generate insights at scale. 

By combining AI with trusted infrastructure, hybrid cloud strategies, and robust cyber resilience, organizations can accelerate their transformation while ensuring compliance, security, and operational excellence. 

Speaker

Pedro Novais

Head of Data & AI, Orange Business IMEA

Pedro Novais is a Data & AI expert with over two decades of experience across telecom, government, and financial sectors. He specializes in transforming data into strategic solutions, leveraging emerging technologies, and driving organizational growth. He has extensive international experience in Europe and the Middle East.

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