Analyst report

2016 Frost & Sullivan Asia Pacific Cloud Contact Centre Service Provider of the Year

“In the rapidly evolving Contact Center market, Orange Business has successfully positioned itself as a trusted partner by offering a comprehensive cloud-based solution portfolio, global service availability and proven local delivery and support capabilities, helping organizations deliver a unified customer experience.

"The company has managed to achieve strong growth in the Asia Pacific market due to the increase of its global footprint, customer centric approach and focus on innovation.” 2016 Frost & Sullivan Asia Pacific Cloud Contact Center Service Provider of the Year.”

Sapana Maheria, Industry Analyst, Digital Transformation Practice, Frost & Sullivan