Magic Quadrant for Managed Mobility Services, Global


Date: 1 April 2020
Authors: Katja Ruud, Leif-Olof Wallin, Bill Menezes

According to Gartner, “Over this past year, enterprises continued to broaden the scope and the geographic requirements for managed mobility services. For best outcomes from MMS deployment, I&O leaders should match their technical, commercial, operational and regional requirements to the provider that meets these needs."

Additionally, "We believe Orange has reinforced its position by extending the Orange Multisourcing Service Integration (MSI) strategy into enterprise managed mobility. Orange enterprise mobility solutions are designed for and delivered to multinational enterprise customers by the International Mobility Services (IMS) team within Smart Mobility Services."


Gartner Magic Quadrant for Managed Mobility Services, Global

The Orange multisourcing service integration (MSI) strategy and solution addresses the enterprise’s need for strong governance and depth in the range of management over enterprises’ mobile providers – in a vendor and carrier agnostic approach – to enable oversight and control service delivery.

The Orange UEM approach has developed a zero-password solution and stronger professional services capabilities to manage policies and to co-innovate.

Orange clients have cited that their corporate mobility strategy has been profoundly influenced by Orange with benefit transformation of business processes that also enable growth.

Patrick de Trez
Patrick de Trez
Head of International Mobility Services/Smart Mobility Solutions
Orange Business

"The IMS team has expert-level knowledge of international mobile connectivity and value-added mobility services. We have worked closely with our enterprise customers over the years and have developed a deep understanding of their business processes. This means we can provide a global vision and strategy around enterprise mobility at an international scale. As an integrator-operator, we are able to leverage a significant and unique set of capabilities. This, in turn, enables us to respond to our customers’ needs for premium connectivity as well as accompanying them on strategic transformation initiatives via value-added services such as MSI for Mobility."

Valérie Cussac
Valérie Cussac
Executive Vice President, Smart Mobility Services (SMS)
Orange Business

"We are extremely honored that Gartner recognizes how Orange is helping to transform enterprise mobility. As an integrator and communications service provider, Orange Business understands that our enterprise customers’ mobile IT landscapes have become increasingly complex. By leveraging our successes in MSI, we are able to address this complexity though the centralized governance of a comprehensive range of managed mobility services. This means significant cost savings and improved service performance for our customers, in addition to helping them to avoid vendor lock-in due to our agnostic approach."

Magic Quadrant for Managed Mobility Services, Global Published 1 April 2020 - ID G00389577

Analyst(s): Katja Ruud, Leif-Olof Wallin, Bill Menezes

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