Wherever you work, telephony is due an upgrade

The modern corporate environment is defined by two converging forces: the ubiquitous nature of hybrid work and the emergence of AI. According to Forrester¹ , AI is the no.1 technology priority so the issue for most enterprises is not whether to adopt AI but rather where to begin. Telephony is a good place.

Author

Stewart Baines

Tech journalist, analyst and marketing strategist

With over 30 years’ experience as a tech journalist, analyst and marketing strategist, working with leading global technology and telecoms brands. Stewart’s expertise spans enterprise networks, cloud, cybersecurity, IoT and AI. A qualified futurist and Fellow of the Chartered Institute of Marketing, he brings a journalistic rigour to strategic content and thought leadership that connects business value with technology innovation. Stewart is currently Director of Futurity Media, a specialist B2B technology content creator.