Meeting the major digital challenges facing enterprises, together.

Throughout the project, we really felt listened to. Orange Business was able to put themselves in our shoes, to understand what we really needed, and, most importantly, to assign the right people to the task of finding a suitable technological solution to address these needs.

Our customer surveys show a 95% satisfaction rate, and the chatbot currently provides a 90% First Time Right score; which certainly contributes to the positive user experience and high adoption rate.

It took us a while to acquire the necessary domain knowledge we needed to work the complex technical contexts into the platform (...) For the first time, we were able to generate a consolidated view of data from completely independent systems.